Got locked out of my phone this morning when I got to work.
Wouldn't recognize my fingerprints, backup password or google account.
Logging in to my samsung account saved the day for me. https://findmymobile.samsung.com/login.do
Here is a guide with screenshots. http://gadgetguideonline.com/galaxy...-and-your-fingerprint-is-not-accepted-either/
I'm just glad my phone was setup correctly.
Thanks for letting us know.
I just set mine up now.
