Scan to email settings

[Monka]

Good day all,

I have a Ricoh mp c2011sp printer and i was able to scan to email while i had Telkom Fibre through Openserve now i have switched to Cybersmart through Vumatel GPON and i can no longer scan to email.

Does anyone have a idea on how to get the scanner working again?

 

[Moosedrool]

If your mail stayed the same maybe try smtp port 587...

 

[Monka]

If your mail stayed the same maybe try smtp port 587...

The account name is [email protected]
Smtp server :smtp.saix.net

 

[Sinbad]

The account name is [email protected]
Smtp server :smtp.saix.net

You will need to get the smtp server details from your new isp and set those up in the scanner.

 

[yogidabear]

The account name is [email protected]
Smtp server :smtp.saix.net

So you are no longer a Telkom IP and being rejected. Change to the new provider but IMO print to PDF and then email, kind of future proof. depends how many of these you doing I suppose

 

[yogidabear]

sorry sinbad posted the same....

 

[Monka]

You will need to get the smtp server details from your new isp and set those up in the scanner.

Ok i will do