SEACOM problems: How you are affected

Have you been affected by the SEACOM outage?

  • Yes

    Votes: 210 81.4%

  • No

    Votes: 48 18.6%
  • Total voters
    258
Axxess explains that the SEACOM outage has brought the international bandwidth on their Internet Solutions-based accounts to a standstill, but said that some clients have the benefit of switching over to SAIX bandwidth.

“Fortunately for our PRO account users, they have the option to be converted to SAIX, which traverses the SAT-3 cable, at no additional cost,” said Axxess CEO Franco Barbalich


Lol...<5% of their user base is ok..the other 95% have virtually no international connectivity. Will not even compromise by giving us a working discounted 'PRO' account. Their attitude is that they are getting billed no matter what, so you get billed no matter what. Their lack of planning resulted in zero capacity in the event of a fail and if you want what you originally paid for, you are welcome to purchase another account.
 
As a WA subscriber(SAIX/SAFE), nope.

Feel that, that's SUSTAINABLE BABY! :p
 
phiber said:
Yea, mweb are shaping everything except HTTP. So you can browse the net fine, but cant even view email. Its stupid.
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I don't have Mweb & I don't have uncapped...

I don't use more than 5GB most months & that includes for work purposes.
 
Thank you for cheap bandwidth

This whole situation is very funny actually. We all loved the cheap as chips bandwidth, and we voted with our feet, forcing ISP's to hedge their business on cheap bandwidth from Seacom.

Now we are complaining because they have no redundancy...we can't have it both ways.

I can only hope that when Eassy launch, that ISP's will be smarter and blend Seacom and Eassy. But watch this space, their is bound to be smaller ISP's launching with just Eassy bandwidth at lower prices forcing the smaller players hands to jump on that bandwagon. We the people, will call it lekker, because it would mean even cheaper bandwidth...but at what cost exactly?

We are buying at the moment prepaid SAIX bandwidth from Axxess at a R100 per gig to keep emails coming in.
 
YAY got international back!!!!!!!!!!!!!!!!!! On MWEB uncapped! and even torrents work...............at Like 0.5 to 1kB/s
 
from axxess lite account - i do not seem affected all that much on 384. just the speed of intl downloads @ around 25k/s.
 
I'm on Afrihost and yes, I am affected :(

Just why does Seacom go south so often? It makes no sense how such a new set up can be fraught with so many problems?
 
McT said:
I'm on Afrihost and yes, I am affected :(

Just why does Seacom go south so often? It makes no sense how such a new set up can be fraught with so many problems?
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Owned by India, made in China...
 
The lucky ones

Cybersmart CEO Laurie Fialkov says that they have more capacity on SAT-3 than on SEACOM which means that their services are not severely affected. “At the moment we have not shaped anything. We are considering blocking p2p services tonight,” said Fialkov.
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Music to my ears... I won't be downloading much porn tonight, so who cares.... :twisted:
 
Scoliosis said:
Axxess explains that the SEACOM outage has brought the international bandwidth on their Internet Solutions-based accounts to a standstill, but said that some clients have the benefit of switching over to SAIX bandwidth.

“Fortunately for our PRO account users, they have the option to be converted to SAIX, which traverses the SAT-3 cable, at no additional cost,” said Axxess CEO Franco Barbalich

Lol...<5% of their user base is ok..the other 95% have virtually no international connectivity. Will not even compromise by giving us a working discounted 'PRO' account. Their attitude is that they are getting billed no matter what, so you get billed no matter what. Their lack of planning resulted in zero capacity in the event of a fail and if you want what you originally paid for, you are welcome to purchase another account.
Click to expand...

Screw Axxess, after taking more than 24 hours to respond to my query they said I must buy SAIX bandwidth at R 119/GB for international. Is that really their solution to this? I'm glad I don't have a business relying on their "service". Even Afrihost made a plan and provided that proxy address (which doesn't seem to work for anything other than http). So screw them both, currently using WA prepaid at R69/GB and running at full speed.
 
DarkStreet said:
Screw Axxess, after taking more than 24 hours to respond to my query they said I must buy SAIX bandwidth at R 119/GB for international. Is that really their solution to this? I'm glad I don't have a business relying on their "service". Even Afrihost made a plan and provided that proxy address (which doesn't seem to work for anything other than http). So screw them both, currently using WA prepaid at R69/GB and running at full speed.
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Why not use Nexus prepaid at R59/GB or G-Connect prepaid at R37/GB?
 
Excuse me! An article on how ISP's are affected by the SEACOM outage doesn't mention the fact that Telkom ISP's users aren't affected at all??? Come on "Staff Writer", a little more objective, fair reporting please.
 
rpm said:
As moggie pointed out Web Africa and Telkom Internet (and SAIX resellers) use only SAT-3/SAFE bandwidth, so they are not affected. The guys in the article all use both SEACOM and SAIX...
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K T said:
Excuse me! An article on how ISP's are affected by the SEACOM outage doesn't mention the fact that Telkom ISP's users aren't affected at all??? Come on "Staff Writer", a little more objective, fair reporting please.
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Have you read the whole thread?
 
K T said:
Excuse me! An article on how ISP's are affected by the SEACOM outage doesn't mention the fact that Telkom ISP's users aren't affected at all??? Come on "Staff Writer", a little more objective, fair reporting please.
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Have to agree... 'cos no problem for me at all on webafrica the whole month.. not to mention the whole year. So is there really an outage :)
 
Have to say it would have been better to mention all the big ISP's so affected people can seek 'backup' from totally unaffected ISP's. I am very thankful I have held on to my WA account in spite of having MWEB uncapped, because save for p2p that I'm willingly not allowing right now, I can comfortably use my internet at full speed for all the other things I always do. I am really glad I held on to this lil baby, I always did love WA!
 
K T said:
I read the whole article and that was not mentioned, so ...
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The article was about ISPs that use SEACOM.

Telkom and WA do not use SEACOM, but exclusively use SAT-3 and SAFE, hence they were not mentioned.
 
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