Session disconnects

Well, well....what do we have here:

http://www.speedtest.net/result/435338761.png - before system 'hang'

http://www.speedtest.net/result/435342575.png - after reconnect. Please note times taken.

The connection does seem like it's back to normal, save for the 'hanging' service. IDM is screaming @ 150KB min :D and there doesn't seem to be any disconnects :). Ok, while typing this message I've experienced another 'hang' :( I've got BW Meter Pro on my PC and I note that there's an aweful lot of uploading going on during these sessions and being on Vista the connection mentions local only instead of local and internet.
 
I've got zero connectivity even though the modem says its connected and I have a green bar. Last night it was disconnecting but right now I have zero internet. Called the neotel customer help desk and was told there was a problem. I'm in bowling avenue jhb. Posting this from my cellphone.
 
I've got zero connectivity even though the modem says its connected and I have a green bar. Last night it was disconnecting but right now I have zero internet. Called the neotel customer help desk and was told there was a problem. I'm in bowling avenue jhb. Posting this from my cellphone.

I c u on Neoflex, all users should be able to use the network irrespective of what package you on? Wonder what problem they referring to now?
 
Feedback noted - will bring it up in tomorrow morning's meeting.
 
Update: Connected for about 3hrs now and no hangs up, loaded IDM and will report back tomm. on how it panned out.
 
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Disconnecting more than connecting, speedtest about 3.5 bits per weekend.

It's getting worse.
 
Please reboot your devices if you have not switched off @ all during the course of today and provide feedback.
 
@cryptic: that applies for those who are still encountering the problem. Correct @ remove all power sources and let the device stand for about 30 seconds then re-insert all power and switch on.
 
Out of interest, what does reseting the device do that disconnecting/reconnecting doesnt do?
I didnt think that the phone stored any connection details, and just acts as a modem?
 
The authentication process begins from scratch and renews your IP once you reboot.
 
Will check when I get home after work. Late last night the disconnects seemed to have stopped, but the speed was terrible. Will clarify when I get home.
 
Update: Connected for about 3hrs now and no hangs up, loaded IDM and will report back tomm. on how it panned out.

This morning connection was up for 3hrs and a bit, which means that the service proly hung or disconnected @ about 4am. So all was fine when I left @ 7am i.e. connected and dloading. Got to my PC @ 5.10pm and the device's screen was all messed up and I noticed that the auto-reconnect had finished it's 10 attempts @ reconnecting. Judging from the dload q I'd reckon that the connection failed early morning.

So Rep. this is my progress report.

I have now given up and bid you all farewell.
 
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