Shaun, please answer here...

[Sazelza]

Shaun,

What kind of shaping do you guys do, and do you stop shaping at a certain time of the night? I find that my latency to online games (playing Aion EU) tends to be really bad during the day, but at night it's brilliant.

If it was my setup, location, etc. I would expect it to be so all the time?

 

[InTheCube]

I recommend that you send Shaun a PM, with a link to this thread, and ask him to respond here. Hopefully it will get you an answer quicker..

 

[iBurst]

Morning guys

The shaping that is done is on P2P only. We restrict nothing else.

Gaming is unrestricted as in the case of HTTP etc.

If the gaming is great in the evenings and lousy during the day the it is international load that is causing it. I constantly keep an eye on our peering stats to ensure that we do not run out of capacity. At this stage there is enough.

 

[krono9]

Shaun, why cant i visit this website: thewingster.com i can access it using vodacom 3g or telkom but not Iburst.? Its a very popular site for those with certain HTC phones...

 

[iBurst]

I will request the guys exclude it from the caching system.

Apologies for this. Looks like a rule went out of order.

Thanks for the report.

 

[The_Techie]

I also can't access www.fudzilla.com directly but can access it via a web proxy (such as www.radius.ws)

 

[Napalm]

There is a great demand for good pings on MMORPG games. Specially since people are paying to play the Game online on a monthly Basis. (Pay to Play)

So these users want to enjoy the experience rather than having sluggish responses

Games like AION / GuildWars & WoW.....

Keep Well


Regards

Napalm

 

[marlboro]

Morning guys

The shaping that is done is on P2P only. We restrict nothing else.

...

Aren't you supposed to allow unshapped connections for the higher packages? Or now you do shaping on all packages?

 

[SirFooK'nG]

Aren't you supposed to allow unshapped connections for the higher packages? Or now you do shaping on all packages?

funny .... lol !!! we are p2p shaped to the hilt!!!

 

[Keeper]

and whats wrong with facebook? page loads ok but when I try to do something (comment, click an image / got to another profile / anything) then it just freezes up ?

 

[S1ght]

Hey Shaun

Can you also please look at the website www.roosterteeth.com , I used to be able to load it a few years back but then it stopped loading, I can only get half a banner on any pc or browser I use that's connected to my Iburst here at home whether I'm capped or not.

Regards
S1ght

 

[iBurst]

Test it now.

Let us know the outcome.


Thanks

 

[S1ght]

All working now, Thanx Shaun

 

[iBurst]

Pleasure.

 

[Land Locked]

How about http://notalwaysright.com/ ?

Helpdesk via e-mail have allegedly sorted it out.

 

[Azimuth-1]

Morning guys

The shaping that is done is on P2P only. We restrict nothing else.

Gaming is unrestricted as in the case of HTTP etc.

If the gaming is great in the evenings and lousy during the day the it is international load that is causing it. I constantly keep an eye on our peering stats to ensure that we do not run out of capacity. At this stage there is enough.

But what about people using p2p gaming services, for example Xbox Live or even Modern Warfare 2 on PC?

 

[iBurst]

The Xbox protocols are not rated as P2P by us.

If you are having a problem I suggest this link.

http://support.xbox.com/support/en/us/xbox/kb.aspx?id=840418&lcid=1033&category=live

 

[iBurst]

As for Call of Duty, Modern Warefare 2 this protocol is not seen as P2P either.

No shaping here either.

 

[Azimuth-1]

Nah, I'm not having any problems. I just wondered.