ernestank
Well-Known Member
:erm:I have had the use of an Afrihost ADSL Combo 4Mb uncapped service for the past 10 months. The Afrihost account was in my nephews name. In September good things happened to my nephew and he had to cancell the existing Afrihost account so that I could open my own account. He spoke with Thando? at ext1322 and was told all is good. End of September his account would be stopped and I would have access to the adsl line in order to get my own Afrihost 8 MB uncapped combo.
To make a long story short:
After many days of Afrihost phoning, ticket creating, e-mailing, etc. I could not open an account with Afrihost. AAron, Bradley M, Marius de Bruin, Boston etc, etc. nobody could help. Marius actually told me to phone my nephew (currently out of the country!) to get a ticket number that Bradley M had. Why not get the ticket from bradley M himself? After being thrown around and told that the person I had just spoken to was unavailable and then having to tell this new guy the whole 10 minute story again, and then still getting only promises of "I'll look into it and phone you back" with never anyone phoning back I tried to talk to a Supervisor or Chief or Afriking or something by asking reception to put me through to such. No luck! I could not get anyone to complain to or sort my problem out! Afrihost, absolutely shocking service!
I am now a Vox customer and it took them less than a day to get me going! Great Service Voxies!
To make a long story short:
After many days of Afrihost phoning, ticket creating, e-mailing, etc. I could not open an account with Afrihost. AAron, Bradley M, Marius de Bruin, Boston etc, etc. nobody could help. Marius actually told me to phone my nephew (currently out of the country!) to get a ticket number that Bradley M had. Why not get the ticket from bradley M himself? After being thrown around and told that the person I had just spoken to was unavailable and then having to tell this new guy the whole 10 minute story again, and then still getting only promises of "I'll look into it and phone you back" with never anyone phoning back I tried to talk to a Supervisor or Chief or Afriking or something by asking reception to put me through to such. No luck! I could not get anyone to complain to or sort my problem out! Afrihost, absolutely shocking service!
I am now a Vox customer and it took them less than a day to get me going! Great Service Voxies!
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I am now a Vox customer and it took them less than a day to get me going! Great Service Voxies!