Sim swap prepaid

Wimas001

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Joined
Jun 3, 2020
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Good day
My sim card is faulty wen i use it in m old phne it works fine but wen i use it in my nuwe phone it says no mobile network but wen i put my girlfriend cell c sim in my nuwr phne it works fine... It looks like my sim is faulty. Im gone do an sim swap an check if it would solve the problem but firstly i would like to know if the airtime and data would also be swapped over to the nuwe sim and if u would be able to assist in the swap
 
Airtime and data should still remain linked to your account - your number, but check with the provider to make sure.
 
Hi Wimas001

Thank you for reaching out to us.

Please purchase a new Cell C non registered SIM card and PM us a Rica serial number, Cell C + an alternative contact number. Yes, your airtime and data will be swapped to the new SIM card.

^NT
 
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