Skyfi illegal connection

A

Afua

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Does anyone know of an ombudsmen for ISP companies?

I heard of Skyfi for the first time in Friday and there seems to be some underhandedness going on with my details.

I can't get fibre installed because Skyfi has got my details connected to some line thatch know nothing about and now they are ignoring my calls and refuse to rectify the issue so I can get fibre
 
Afua said:
Does anyone know of an ombudsmen for ISP companies?

I heard of Skyfi for the first time in Friday and there seems to be some underhandedness going on with my details.

I can't get fibre installed because Skyfi has got my details connected to some line thatch know nothing about and now they are ignoring my calls and refuse to rectify the issue so I can get fibre
Click to expand...
Check it they are ISPA members?
 
Afua said:
Does anyone know of an ombudsmen for ISP companies?

I heard of Skyfi for the first time in Friday and there seems to be some underhandedness going on with my details.

I can't get fibre installed because Skyfi has got my details connected to some line thatch know nothing about and now they are ignoring my calls and refuse to rectify the issue so I can get fibre
Click to expand...

Why don't you just use a different ISP then.
 
C4Cat said:
You wouldn't be worried that your details are being used for someone else's connection?
Click to expand...

Not really. It's not a credit agreement, so they can't run up any credit against your name. If I was him I would check my credit report, make sure nothing dodgy is going on, then move on to an ISP that will actually take my money.
 
Afua said:
Does anyone know of an ombudsmen for ISP companies?

I heard of Skyfi for the first time in Friday and there seems to be some underhandedness going on with my details.

I can't get fibre installed because Skyfi has got my details connected to some line thatch know nothing about and now they are ignoring my calls and refuse to rectify the issue so I can get fibre
Click to expand...
Spamming your post in different places won't get you an answer any faster and does not bode well..
 
I can't use a different ISP until they disconnect the line and they aren't being very responsive.

Anyway thanks
 
No need to go into the details of my experience it’s the same nonexistent service this company offers, contact the ISPA (complaints “at” ispa.org.za) for mediation support.

They have been great with assisting & finally getting ScamSky to respond. No need to go into the details of my experience, contact the ISPA for mediation support. They have been great They exist for this exact reason: complaints “at” ispa.org.za
 
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