Had this type of problem for about a year
although Iv had this for ages, my ping is higher 60+, speed test is fine. I get lag spikes as well. when I place a complaint, I get a simple "there is nothing wrong with your line"
So Iv given up and hoping that SNO can give better dsl then telkom
Pinging mayhem.saix.net [196.25.69.221] with 32 bytes of data:
Reply from 196.25.69.221: bytes=32 time=79ms TTL=123
Reply from 196.25.69.221: bytes=32 time=93ms TTL=123
Reply from 196.25.69.221: bytes=32 time=78ms TTL=123
Reply from 196.25.69.221: bytes=32 time=77ms TTL=123
Ping statistics for 196.25.69.221:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 77ms, Maximum = 93ms, Average = 81ms
this is 384k home dsl