SLOW NON EXISTENT INTERNATIONAL

[hkfunk27]

anyone else experiencing this.uncapped IS account.4mbit.local ok.but no international?just no response,or after like 5 mins comes back with "no route to host"

 

[PsyWulf]

A few people are having this issue today

 

[ChrisJ]

Just got this from our account manager at IS

2009/09/28 12:02:55 PM

Dear IS Customer UPDATE: None IMPACT: Increased latency ATTENDING: Upstream Service Provider STATUS: Investigating We are still experiencing the following service event, as per our initial notification: Dear IS Customer We are experiencing the following service event: AFFECTED SERVICES: Intl Fibre DSL,International Access AFFECTED POPS: Nationally GRADE OF SERVICE IMPACT: Major SERVICE IMPACT: Increased latency & packet loss. CAUSE OF EVENT: Cause unknown at present TIME: 28-9-09 08h22 OUR REF: N/A CURRENT STATUS: Investigating ATTENDING: Upstream Service Provider ADDITIONAL INFORMATION: None Regards The IS GSC TEL: 27 (11) 575 0055 email: [email protected]
FollowUp 'ADSL','International Fibre Access'

* National
* Rosebank


2009/09/28 08:24:48 AM

Dear IS Customer We are experiencing the following service event: AFFECTED SERVICES: Intl Fibre DSL,International Access AFFECTED POPS: Nationally GRADE OF SERVICE IMPACT: Major SERVICE IMPACT: Increased latency & packet loss. CAUSE OF EVENT: Cause unknown at present TIME: 28-9-09 08h22 OUR REF: N/A CURRENT STATUS: Investigating ATTENDING: Upstream Service Provider ADDITIONAL INFORMATION: None Regards The IS GSC TEL: 27 (11) 575 0055 email: [email protected]
Major Degradation 'ADSL','International Fibre Access'

* National
* Rosebank

 

[replicant]

I'm also getting IS issues today got this from them

Dear IS Customer We are experiencing the following service event: AFFECTED SERVICES: Intl Fibre DSL,International Access AFFECTED POPS: Nationally GRADE OF SERVICE IMPACT: Major SERVICE IMPACT: Increased latency & packet loss. CAUSE OF EVENT: Cause unknown at present TIME: 28-9-09 08h22 OUR REF: N/A CURRENT STATUS: Investigating ATTENDING: Upstream Service Provider ADDITIONAL INFORMATION: None

 

[CARNaG3za]

been like this for around 2 weeks now

 

[Amida]

Also having problems on I.S. Uncapped.

 

[hkfunk27]

came right at round 12.30,then died again now at 2.45.fu*kd

 

[net0]

same here - IS Business ADSL international un-usable all day today. Browsing just times out.

 

[ichigo]

my IS imaginet account semi-shaped is fine bit slow in games but browsing is fast

 

[hkfunk27]

dead again,today.

 

[ChrisJ]

I just checked the IS site and they are still listing packet loss and increased latency.

2009/09/29 09:02:04 AM

Dear IS Customer UPDATE: None IMPACT: Increased latency ATTENDING: Upstream Service Provider STATUS: Investigating We are still experiencing the following service event, as per our initial notification: Dear IS Customer We are experiencing the following service event: AFFECTED SERVICES: Intl Fibre DSL,International Access AFFECTED POPS: Nationally GRADE OF SERVICE IMPACT: Minor SERVICE IMPACT: Increased latency & packet loss. CAUSE OF EVENT: Cause unknown at present TIME: 28-9-09 08h22 OUR REF: N/A CURRENT STATUS: Investigating ATTENDING: Upstream Service Provider ADDITIONAL INFORMATION: None Regards The IS GSC TEL: 27 (11) 575 0055 email: [email protected]
FollowUp 'ADSL','International Fibre Access'

* National
* Rosebank

 

[ichigo]

its going slow now cant even dial up through router to use my IS account

3 tries and finally worked

high ping in WoW of 1000 ms then drops to 600

 

[hkfunk27]

dead here again.completely.

 

[ichigo]

seems the latency is better maybe they fixed it hopefully

 

[snobee]

Anyone know if unshapped accounts are affected?

 

[ichigo]

mine is semi shaped so when its unshaped in evening its slow during the day when shaped its faster so its strange lol

 

[Lightscribe]

I'm on my telkom local only, with serious problems too. Pages don't want to load all the time.

Every few minutes/seconds it loads halfway and stops or takes a minute to load.

Seems everyone is affected. Although my problems started last night.

At around 12;15pm today it was as if everything ground to a halt. By 2;30pm it had gotten slightly better.

Still has bad moments every few minutes.

 

[The_Unbeliever]

Having serious problems here as well on IS.

Can't access community.smoothwall.org at all

What's up with IS? Can it be the weather interfering with satellite feed?

 

[Lightscribe]

Seems related... http://mybroadband.co.za/vb/showthread.php?t=194752

 

[Gixxa]

Telkom with 4 Gig, 4 MB line and all was fine up until like 10-15 min ago. But now nothing I get 504 gateway Timeouts.

Update:

Google+Amazon.com work fine