SMS Roamer and retrieving voicemails

E

erb

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In order to retrieve voicemails while roaming one has to dial +27 82 14 ....then the last 9 digits of your number (aka your number minus the first 0) and quickly press 1 while you hear your voicemail message. Easy enough, but if you have not set up your voicemail pin, you are stuffed.

So, is there any way I can access/setup/reset my voicebox pin while overseas?
 
erb said:
In order to retrieve voicemails while roaming one has to dial +27 82 14 ....then the last 9 digits of your number (aka your number minus the first 0) and quickly press 1 while you hear your voicemail message. Easy enough, but if you have not set up your voicemail pin, you are stuffed.

So, is there any way I can access/setup/reset my voicebox pin while overseas?
Click to expand...

Are you phoning from your number or from a different line?
 
Customer Care can change your PIN. I can also reset voice mail pins...but the system then resets it to a value that is not accepted by the system if you want ot access your voicemail from overseas...thats why customer care has to manually change it to something else appart from the system default.
 
ocleroux said:
Customer Care can change your PIN. I can also reset voice mail pins...but the system then resets it to a value that is not accepted by the system if you want ot access your voicemail from overseas...thats why customer care has to manually change it to something else appart from the system default.
Click to expand...

Can this be done from out of the country, and if so, could you let me have a number I should call?
 
In the end it was all handled via [email protected]
I have to compliment Vodacom customer care on the way they handled this. Well done!
 
erb said:
In the end it was all handled via [email protected]
I have to compliment Vodacom customer care on the way they handled this. Well done!
Click to expand...

I must say Vodacom Cust Serv does have great staff. The problems or complaints are usually because of a few few not really knowing whats going on.
The dealings I've had with them were usually good lately. The only problems are when you want to report a network error (not connecting etc) and they tell you to try again in an hour or the following day. (I want to use it now damnit). But yes I do understand that problems do happen and cannot always be sorted out immediately on the spot.

btw occie, are you in a store, head office, regional office, where?
 
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