smtp.vodacom.co.za

Working here too - not that Moss'bay should be any different.

Earlier timeouts to pop3.vodamail have also disappeared...

ryts

Actually, I lied - it is Grootbrak rather than Moss'bay proper...
 
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johandutoit2000 said:
The SMTP problems went away. It was a problem again this morning. Works again now. Does anyone know of issues?
Click to expand...

Hi,

Do you just loose connectivity?

Can you do a DN lookup and let me know the IP?

I saw before that the DNS entry gets 'lost' and then you loose connectivity with the relay.

Want to confirm if the conection problem is at IP, DNS or at port 25 level.
 
IP address: 10.62.117.43

nslookup:
Server: wblv-ip-dns-4.telkom-ipnet.co.za
Address: 196.43.46.190

This is quite urgent. My client is trying to send a very urgent mail.

When I use smtp from my PC at home it always works. The above mentioned settings for my PC are:
10.61.108.150
dns-cba.3g.vodacom.co.za
196.207.40.165
 
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He never looses connectivity. The SMTP server gives timout. He can receive mail, but cannot send. He uses Telkom pop server for receiving, but smtp.vodacom.co.za to send.

Maybe there is another smtp server to try?
 
Hi,

I've been testing the smtp relay since your first post this morning and can send mails via smtp.vodacom.co.za over the internet apn without problems.

Why is your client using a Telkom DNS server? I wonder if he is getting the right IP for the relay?

Let him do a nslookup on smtp.vodacom.co.za and see what IP he gets back. Should be 196.11.146.148

Maybe reset his settings to use the Vodacom settings and see if it helps.
 
"Maybe reset his settings to use the Vodacom settings and see if it helps."

How do I do that?

"Why is your client using a Telkom DNS server?"

I dont know? He just typed nslookup at a CMD prompt. Maybe he should have typed >nslookup smtp.vodacom.co.za?

Obviously I dont have much experience with these things.
 
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It looks like his PC's been configured with static network entries, for example; his DNS entries point to a Telkom DNS server.

The question then follows:

1) Why did he need to do this?
2) Wat other settings are non-dynamic, and again why?

Best is to set everything to 'server asigned'.

Static entries works (most of the time) but when the SP changes something, these changes won't reflect on your side.
 
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"It looks like his PC's been configured with static network entries, for example; his DNS entries point to a Telkom DNS server.

The question then follows:

1) Why did he need to do this?
2) Wat other settings are non-dynamic, and again why?

Best is to set everything to 'server asigned'.

Static entries works (most of the time) but when the SP changes something, these changes won't reflect on your side.
"

1) No idea who did that
2) Dont know

How do I set everything server assigned?
 
johandutoit2000 said:
"It looks like his PC's been configured with static network entries, for example; his DNS entries point to a Telkom DNS server.

The question then follows:

1) Why did he need to do this?
2) Wat other settings are non-dynamic, and again why?

Best is to set everything to 'server asigned'.

Static entries works (most of the time) but when the SP changes something, these changes won't reflect on your side.
"

1) No idea who did that
2) Dont know

How do I set everything server assigned?
Click to expand...

You need to go through the Windows Network Connection settings for the interface he uses to dial-up and look for static entries. Then select the 'Obtain an IP / Obtain DNS ...automatically' options. There's probably one network connection per card/profile.

Best is to get him to do an ipconfig /all and post the results . Then we can check if all the settings are OK.
 
@v3g ok false alarm all is working.

I disconnected and reconnected again and I can see smtp.vodacom.co.za - very strange that the connection I had allowed everything to work including my own smtp server but not smtp.vodacom.co.za.

Don't ask me the ip's I didnt check! lol
 
Eventually got back to his house. Looked at the settings. All was set on automatic. Not sure if he can send mails now, but will report back when I know.
 
I use my own SMTP servers all the time and likewise so should everybody else. If your ISP is Mweb then use Mweb's outgoing SMTP. If your ISP is Telkom then use Telkom's outgoing stmp. The smtp.vodacom.co.za mail server gives more problems than most people are actually aware of. It has been blacklisted on DNSBL's numerous times and of everybody I know who uses it there is always some problem. Those users I have switched back to their own ISPs SMTP no longer have any problems when sending mail. I used it myself for some time but had a number of occasions when that server had been blacklisted or was experiencing some other problems. That my experience with it over a 2 year period of being a Vodacom Data subscriber and I know many other Data subscribers who have all had the same problems. Sure it's not ALL the time but there are problems a little too frequently.
 
ic said:
You are correct that in the past there were frequently many problems with Vodacom's smtp.vodacom.co.za server, however a lot has changed, and Vodacom has a whole load-balanced smtp server cluster, and has implemented counter-DNSBL procedures.

I'm sure that Vodacom would be interested in your feedback on the current performance and reliability of smtp.vodacom.co.za, and if there are still problems let v3g and the forum know which will result in problems being resolved for all customers that use smtp.vodacom.co.za :).
Click to expand...

Yes, please.

We have come a long way with especially the spam and virus filtering as well as the blacklistings.

There are 3 ways you can send mail.

1) Use your native ISP SMTP server (if you have one and they allow you to use it from a non-native network, typically by providing an authenticated server.. The major advantage is that, if you tend to switch bearers (3G, ADSL, work, etc.) a lot, you don't need to change your outgoing SMTP server settings. (Because people do use these native SMTP servers, we're reluctant to block port 25, although it will help Vodacom's rating.)

However, many ISP's don't provide this capability and forced us to build a SMTP relay.

2) Use the Vodacom SMTP relay.

3) Run a SMTP server on your own system. Not a good idea as you might get an IP that's been blacklisted.
 
vodacom3g said:
You need to go through the Windows Network Connection settings for the interface he uses to dial-up and look for static entries. Then select the 'Obtain an IP / Obtain DNS ...automatically' options. There's probably one network connection per card/profile.

Best is to get him to do an ipconfig /all and post the results . Then we can check if all the settings are OK.
Click to expand...


Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : homer
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter Bluetooth DUN Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.63.104.1
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 10.63.104.1
DNS Servers . . . . . . . . . . . : 196.207.40.165
196.43.46.190
Primary WINS Server . . . . . . . : 10.11.12.13
Secondary WINS Server . . . . . . : 10.11.12.14

Let me know if you see anything wrong.
I performed this ipconfig /all while being connected.
 
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