Snapscan Payment Gateway not working - WooCommerce

[Zellephant]

I have just finished a new webstore, and we have a Snapscan integration to handle online payments (both card and app payments).

But for some reason it’s just impossible to get the integration to work. I have checked with Snapscan, and the integration & webhook has been set up properly. I have also definitely done the set up correctly in woocommerce, and everything is up to date. Latest version of woo, latest version of Wordpress, all relevant plug ins are up to date. But for some reason, the option refuses to come up during checkout. It just says “no payment method found“.

I thought it might be a plug in causing the issue, or a theme issue. But I have now de-activated all plug ins - except Snapscan and Woo, and have reverted to a standard 2025 theme, and the payment method still doesn’t populate in checkout page.

Has anyone had a similar experience? How did you fix it? Wondering if it could be an issue with the legacy rest API? But I have other sites running the same version of woocommerce without any issues.

 

[Dimpie (JIGSAW)]

Is there no wait period coupled? ... eg will be active after x hours/days

followed this? : https://blog.snapscan.co.za/woocommerce-snapscan-payment-gateway-guide/

 

[Zellephant]

Is there no wait period coupled? ... eg will be active after x hours/days

followed this? : https://blog.snapscan.co.za/woocommerce-snapscan-payment-gateway-guide/

No, it’s not a wait period issue. The Snapscan account has been set up for years, and was working on the old site. So that’s definitely not the issue.

The issue seems to be somewhere on the website end. The payment method isn’t being pulled through to the checkout page, even though it is set up and activated in woocommerce settings.

 

[Zellephant]

Problem solved - turns out the Snapscan payment gateway integration is not compatible with the Woocommerce block editor created checkout pages. Had to revert to a classic editor styled checkout page and then all worked fine.