Standard Bank apologises for systems failure

tco21

Cynical Grinch
Joined
Nov 15, 2007
Messages
4,974
Does this mean all debit orders bounced during that time? I'll be well pissed because my vehicle's first DO was supposed to go off today.
 

tco21

Cynical Grinch
Joined
Nov 15, 2007
Messages
4,974
FYI: just phoned prestige banking and they said debit orders did fail but will automatically retry again and any fees will be waived.
 

confusion

Active Member
Joined
Feb 6, 2008
Messages
37
Systems are up and running now? Lies!

I can get into Internet banking but apparently I have no accounts.
 

Sapphiron

Expert Member
Joined
Jan 29, 2004
Messages
3,052
My 25 person company runs a more fault tolerant system than Standard bank does

If a hardware failure can take down Standard bank, then my 25 person company has a more reliable IT system than one of the 4 largest banks.
 

Hamster

Resident Rodent
Joined
Aug 22, 2006
Messages
40,713
If a hardware failure can take down Standard bank, then my 25 person company has a more reliable IT system than one of the 4 largest banks.


Your 25 person company isn't big enough to run on hardware that can fail this hard :p
 

HavocXphere

Honorary Master
Joined
Oct 19, 2007
Messages
33,155
We seem to be having lots of "OK someone just got fired" events in SA lately...
 

Aquila ka Hecate

Executive Member
Joined
Apr 22, 2010
Messages
6,650
I was getting the exception error until this morning.
Now I can login to internet banking and everything seems to be fine.
(Running Chromium under OpenSuse 13)
 

2021

Honorary Master
Joined
Jan 22, 2012
Messages
10,013
If a hardware failure can take down Standard bank, then my 25 person company has a more reliable IT system than one of the 4 largest banks.

Lol, you think your 25 man team can run a bank's infrastructure?
 

cywizz

New Member
Joined
Oct 13, 2009
Messages
4
Internet banking still not working this morning:


This session has encountered an exception error – Please login again. If the exception persists, Contact our Call Centre


Can't be just hardware anymore...
 

2021

Honorary Master
Joined
Jan 22, 2012
Messages
10,013
Internet banking still not working this morning:


This session has encountered an exception error – Please login again. If the exception persists, Contact our Call Centre


Can't be just hardware anymore...

Yes it can. The system is paying catchup - it's easy enough to timeout, or be out of resources. As harsh as it sounds, right now internet banking login is the least of their problems, they have got a payday weekend and end of month worth of transactions to catchup.
 

Datura

Captain Faptastic
Joined
Oct 12, 2006
Messages
47,578
I have been sorting my banking out for 30 minutes. No issues.
 
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