Standard Bank apologises for systems failure

[Kevin Lancaster]

Standard Bank apologises for systems failure

Standard Bank has apologised to its clients for technical glitches that lasted several hours on Monday

 

[tco21]

Does this mean all debit orders bounced during that time? I'll be well pissed because my vehicle's first DO was supposed to go off today.

 

[Baba Vakai]

And its about R120 for each bounced debit order!

 

[tco21]

FYI: just phoned prestige banking and they said debit orders did fail but will automatically retry again and any fees will be waived.

 

[confusion]

Systems are up and running now? Lies!

I can get into Internet banking but apparently I have no accounts.

 

[AntiGanda]

There seem to have been a lot of bank-related problems lately.

 

[Sapphiron]

My 25 person company runs a more fault tolerant system than Standard bank does

If a hardware failure can take down Standard bank, then my 25 person company has a more reliable IT system than one of the 4 largest banks.

 

[Hamster]

If a hardware failure can take down Standard bank, then my 25 person company has a more reliable IT system than one of the 4 largest banks.

Your 25 person company isn't big enough to run on hardware that can fail this hard

 

[HavocXphere]

We seem to be having lots of "OK someone just got fired" events in SA lately...

 

[TangoSA]

Probably sysplex on their mainframe or something of that ilk, oops.

 

[Hamster]

Probably sysplex on their mainframe or something of that ilk, oops.

Either a good guess or you know they run on IBM :erm:

 

[supersunbird]

This session has encountered an exception error – Please login again. If the exception persists, Contact our Call Centre.

Still problems...

 

[Drifter]

Systems are up and running now? Lies!

I can get into Internet banking but apparently I have no accounts.

Ditto ^^^

 

[Aquila ka Hecate]

I was getting the exception error until this morning.
Now I can login to internet banking and everything seems to be fine.
(Running Chromium under OpenSuse 13)

 

[2026]

If a hardware failure can take down Standard bank, then my 25 person company has a more reliable IT system than one of the 4 largest banks.

Lol, you think your 25 man team can run a bank's infrastructure?

 

[cywizz]

Internet banking still not working this morning:


This session has encountered an exception error – Please login again. If the exception persists, Contact our Call Centre

Can't be just hardware anymore...

 

[2026]

Internet banking still not working this morning:


This session has encountered an exception error – Please login again. If the exception persists, Contact our Call Centre

Can't be just hardware anymore...

Yes it can. The system is paying catchup - it's easy enough to timeout, or be out of resources. As harsh as it sounds, right now internet banking login is the least of their problems, they have got a payday weekend and end of month worth of transactions to catchup.

 

[ndlovusn]

Either a good guess or you know they run on IBM :erm:

Ofcourse, its a south african bank they run on IBM

 

[Datura]

If a hardware failure can take down Standard bank, then my 25 person company has a more reliable IT system than one of the 4 largest banks.

:wtf:

Strange person...

 

[Datura]

I have been sorting my banking out for 30 minutes. No issues.