Still connected but only able to access Cell C website

Ockie

Ockie

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morkhans said:
And again today.
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Happened to me last night again. Worked great for about a hour....and then went down to a trickle...and then stopped. I love the fact that we got 5Gig for mahala....but I am not sure if I will be able to use it up before the end of this month. urg.
 
ginggs

ginggs

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ginggs said:
It hasn't happened to me in Goodwood for a long time, but I guess that might just be due to the constant disconnects.
Click to expand...
It happened to me last night in Goodwood, signal strength -65dBm, cell ID 40541, and also yesterday afternoon near Fisantekraal, signal strength -73dBm, cell ID 42551.
 
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renierp

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For the past few days mine seemed more stable (one disconnect in about 3-4 days)
Finally got a call back from Cell C today, asking if I am still experiencing the issues. She could not tell me whether something has changed or not, but only said that I should contact customer care if I do experience it again. Hope the rest of you guys are sorted too?
 
rapidblue

rapidblue

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renierp said:
For the past few days mine seemed more stable (one disconnect in about 3-4 days)
Finally got a call back from Cell C today, asking if I am still experiencing the issues. She could not tell me whether something has changed or not, but only said that I should contact customer care if I do experience it again. Hope the rest of you guys are sorted too?
Click to expand...

Same here - last 2 nights I've been able to stay connected overnight and the connection was still live in the morning :)
 
Ockie

Ockie

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Ja...I managed to download a 900Meg file two nights ago..and it seemed much better. Lets hope it stays this way now.
 
SarelSeemonster

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Me as well. I always leave mine on throughout the night and have had to go through the disconnect/reconnect routine in the mornings when I wake up, without fail. That hasn't been the case these past couple'o days. I just didn't want to jump to any conclusions prematurely so I am soooo glad to see that it ain't just me who has noticed.

This is really cool because it means I will be able to leave my home PC connected, go some place far away with a laptop and still be able to access it via RDP or whatever, without having to worry about the thing not being connected (well, as soon as they start to allow inbound connections, anyway).

But yea, if this sticks, then !!! THANK YOU CELL C !!! for whatever it was that you didn't say you did to fix the problem that you never said there was ;D
 
C

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Official response from cell c:
If a user was inactive but attached for 60min the connection was dropped by the IT systems but not by the network so the user stays attached but cannot browse but maybe able to browse the free CellC.co.za site.

This issue was resolved via a fix. Please report if users are still experiencing this.

The response doesn't seem to fit the symptoms that people have described but hopefully the fix does solve the problem regardless. So if the issue still persists need to look into other alternatives.
 
Ockie

Ockie

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Cell.C-Guru said:
Official response from cell c:
If a user was inactive but attached for 60min the connection was dropped by the IT systems but not by the network so the user stays attached but cannot browse but maybe able to browse the free CellC.co.za site.

This issue was resolved via a fix. Please report if users are still experiencing this.

The response doesn't seem to fit the symptoms that people have described but hopefully the fix does solve the problem regardless. So if the issue still persists need to look into other alternatives.
Click to expand...

Seems the problem is still being experienced.

http://mybroadband.co.za/vb/showthread.php/310911-Connected-but-no-throughput
 
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renierp

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Cell.C-Guru said:
Official response from cell c:
If a user was inactive but attached for 60min the connection was dropped by the IT systems but not by the network so the user stays attached but cannot browse but maybe able to browse the free CellC.co.za site.

This issue was resolved via a fix. Please report if users are still experiencing this.

The response doesn't seem to fit the symptoms that people have described but hopefully the fix does solve the problem regardless. So if the issue still persists need to look into other alternatives.
Click to expand...

Its good to finally have some official feedback on the issue! Thanks! Now all we need to do is get some higher speeds in the high coverage areas and I will be all smiles!!!!
 
morkhans

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I'm still on the same session since 14th Feb 20:21. Certainly is looking like Cell C have squashed this bug as well...
 
A

ajax

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I think we must start a new thread where we can post our longest session records. I suppose those with routers have better chances of breaking a record. I've had one disconnect since Tuesday myself.
 
rapidblue

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ajax said:
I think we must start a new thread where we can post our longest session records. I suppose those with routers have better chances of breaking a record. I've had one disconnect since Tuesday myself.
Click to expand...

Good idea :)

New thread here
 
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