Still connected but only able to access Cell C website

It hasn't happened to me in Goodwood for a long time, but I guess that might just be due to the constant disconnects.
It happened to me last night in Goodwood, signal strength -65dBm, cell ID 40541, and also yesterday afternoon near Fisantekraal, signal strength -73dBm, cell ID 42551.
 
For the past few days mine seemed more stable (one disconnect in about 3-4 days)
Finally got a call back from Cell C today, asking if I am still experiencing the issues. She could not tell me whether something has changed or not, but only said that I should contact customer care if I do experience it again. Hope the rest of you guys are sorted too?
 
For the past few days mine seemed more stable (one disconnect in about 3-4 days)
Finally got a call back from Cell C today, asking if I am still experiencing the issues. She could not tell me whether something has changed or not, but only said that I should contact customer care if I do experience it again. Hope the rest of you guys are sorted too?

Same here - last 2 nights I've been able to stay connected overnight and the connection was still live in the morning :)
 
Me as well. I always leave mine on throughout the night and have had to go through the disconnect/reconnect routine in the mornings when I wake up, without fail. That hasn't been the case these past couple'o days. I just didn't want to jump to any conclusions prematurely so I am soooo glad to see that it ain't just me who has noticed.

This is really cool because it means I will be able to leave my home PC connected, go some place far away with a laptop and still be able to access it via RDP or whatever, without having to worry about the thing not being connected (well, as soon as they start to allow inbound connections, anyway).

But yea, if this sticks, then !!! THANK YOU CELL C !!! for whatever it was that you didn't say you did to fix the problem that you never said there was ;D
 
Official response from cell c:
If a user was inactive but attached for 60min the connection was dropped by the IT systems but not by the network so the user stays attached but cannot browse but maybe able to browse the free CellC.co.za site.

This issue was resolved via a fix. Please report if users are still experiencing this.


The response doesn't seem to fit the symptoms that people have described but hopefully the fix does solve the problem regardless. So if the issue still persists need to look into other alternatives.
 
Official response from cell c:
If a user was inactive but attached for 60min the connection was dropped by the IT systems but not by the network so the user stays attached but cannot browse but maybe able to browse the free CellC.co.za site.

This issue was resolved via a fix. Please report if users are still experiencing this.


The response doesn't seem to fit the symptoms that people have described but hopefully the fix does solve the problem regardless. So if the issue still persists need to look into other alternatives.

Seems the problem is still being experienced.

http://mybroadband.co.za/vb/showthread.php/310911-Connected-but-no-throughput
 
Official response from cell c:
If a user was inactive but attached for 60min the connection was dropped by the IT systems but not by the network so the user stays attached but cannot browse but maybe able to browse the free CellC.co.za site.

This issue was resolved via a fix. Please report if users are still experiencing this.


The response doesn't seem to fit the symptoms that people have described but hopefully the fix does solve the problem regardless. So if the issue still persists need to look into other alternatives.

Its good to finally have some official feedback on the issue! Thanks! Now all we need to do is get some higher speeds in the high coverage areas and I will be all smiles!!!!
 
I'm still on the same session since 14th Feb 20:21. Certainly is looking like Cell C have squashed this bug as well...
 
I think we must start a new thread where we can post our longest session records. I suppose those with routers have better chances of breaking a record. I've had one disconnect since Tuesday myself.
 
I think we must start a new thread where we can post our longest session records. I suppose those with routers have better chances of breaking a record. I've had one disconnect since Tuesday myself.

Good idea :)

New thread here
 
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