Sunsynk app not working

Joined
Apr 25, 2023
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My Sunsynk app on my phone suddenly stopped working and just shoe zeros.
App on my laptop also the same
System works perfect!???
 
All mine are cool. Must be a region that is down.

Edit: from the group looks like region 2.
 
Maybe they finally at the consolidation part if only region 2 is down
 
My phone app & pc app stopped refreshing sunsynk data. stopped around 11.45 am today on 24 June. im region 2
 
Ours did something similar. Still showing zeroes. Has this happened before? How long did it last? Our system is fairly new so havent experienced it before ourselves. The previous posts refer to regions. What do these regions refer to? Loadshedding zones? In cape town there are Area numbers. We are in 14. Or does this "region" refer to something else?
 
Is anyone using the app on an iPad? Since the last update, the power flow diagram is not showing on my iPad, works fine on the iPhone?
 
Done that multiple times. Works beautifully on the iPhone, but have this issue with the iPad only.

Seems like some sort of styling glitch. If you click on 'detail' for power flow, do you see the expanded view?
 
Old topic but no need for a new thread.
This morning sometime my Sunsynk sttopped showing data. The webapp and the phone app say it's online, but the numbers are all 0's?
 
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