Super Sport Streaming and Logging

[SouldaFusion]

Hi,

I was hoping a networking guru would be able to give me some advice.

I am sick and tired of the shoddy Super Sport (SP) streaming. I have a 10Mb connection and can stream YouTube in HD but SP keeps freezing during a stream. Sometimes it's ok but most of the time it just plain sucks. I have sent so many mails and had so many fights to no avail. I'm also over hearing them sprout their BS on the MyBB articles about it being a client ISP issue.

I'm using net monitor and can see a burst of between 350kbps-500kbps then it drops to 0mbps, freezes for a second then another burst of data and so on. This happens on IS and FNB Connect (Not sure who their backbone is)

I want to be able to somehow track where the bandwidth limitation is coming from. If I can prove that the bottle neck resides on the MWEB side then that would give me a strong footing to launch another complaint.

I envisage I would need a Wireshark/Traceroute/Bandwidth Monitoring hybrid but for streaming specifically. Any ideas?

Thanks.

 

[access]

my best guess is who ever hosts this service is experiencing congestion on their network/hardware.

I too have used the service, its fine when nothing really amazing is going on, as soon as a really popular event is happening, it freezes and disconnects and is just a general pain too use.

too me that points to too many people trying to use a service that cant handle the load.

but hey! they'll increase monthly costs and play reruns all year!! who knows what they use all the cash for... mweb.. multichoice... go figure