Suspend DSTV Subscription

Stillie

Expert Member
Joined
Dec 10, 2009
Messages
2,815
#1
Hi,

How do you suspend your DSTV Subscription on self-service portal? Is there a Max length of time that you can suspend your subscription?

Thank you
 
Last edited:

vinodh

Expert Member
Joined
Jan 11, 2009
Messages
2,949
#2
If you login to your DSTV account, there'll be a big switch to enable or disable services. I used it to switch off and on my DSTV subscription until they messed me around with incorrect billing. I eventually just cancelled it.
 

Milano

Honorary Master
Joined
Feb 7, 2004
Messages
10,358
#3
AFAIK, they changed the terms again. You used to be allowed to suspend and resume whenever you wanted. Changing bouquets was limited to once a month downgrade. Now, I believe they will only suspend & resume if it's in accordance with billing cycles. Something like that ..At any rate, it was a way to screw the consumer. Double check by asking on their fascist forum.
 

Foxhound5366

Executive Member
Joined
Oct 23, 2014
Messages
6,218
#4
You phone them.

Unlike Telkom, they answer their phonecalls. Just don't do it on a Friday night after payday, when everybody's upgrading their packages for the weekend :D
 
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