Suspend DSTV Subscription

[Stillie]

Hi,

How do you suspend your DSTV Subscription on self-service portal? Is there a Max length of time that you can suspend your subscription?

Thank you

 

[vinodh]

If you login to your DSTV account, there'll be a big switch to enable or disable services. I used it to switch off and on my DSTV subscription until they messed me around with incorrect billing. I eventually just cancelled it.

 

[Milano]

AFAIK, they changed the terms again. You used to be allowed to suspend and resume whenever you wanted. Changing bouquets was limited to once a month downgrade. Now, I believe they will only suspend & resume if it's in accordance with billing cycles. Something like that ..At any rate, it was a way to screw the consumer. Double check by asking on their fascist forum.

 

[Foxhound5366]

You phone them.

Unlike Telkom, they answer their phonecalls. Just don't do it on a Friday night after payday, when everybody's upgrading their packages for the weekend

 

[shartslief]

I would like to have my DSTV account suspended who do I talk to

 

[Milano]

I would like to have my DSTV account suspended who do I talk to

011 289 2222. Tell them Milano referred you.

 

[Nobody Important]

I would like to have my DSTV account suspended who do I talk to

And ask for Calvo Mawela, he'll see you right.

Let us know how it went.

 

[MirageF1]

Just don't pay your monthly premium

 

[Ranidee]

I travel a lot sometimes a whole month...so im paying for nothingcan i just skip the months im not around

 

[NeonNinja]

I travel a lot sometimes a whole month...so im paying for nothingcan i just skip the months im not around

Yep, cancel your account.

 

[Gaz{M}]

Easier way: Download the DSTV Now App, goto More, Settings, scroll down to Live Chat and then you can text chat to an agent to cancel by giving your details.

 

[Zyk1]

Cancel your debit order

 

[jymarc44]

If you cancel online make sure that they give you a cancellation reference number. They catch people this way.