Its off to the papers then. He still needs to refund me for the GPU at least that is in his possession. And I will send this thread plus the one on their site to my friends (Reporters). Maybe get a lawyer to check it out too to get the rest of my money back. People like Graeme Simms don't care about customers...it's time someone showed him he should.
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Word of mouth works - even if slowly sometimes. I had a few people email me for advice on components, linking to Sybaritic's site, and I've successfully gotten them to purchase at reliable resellers, who actually offer after sales service.
. I am also in need of Reliable resellers.
ToxicBunny
Oi! Leave me out of this...
Agreed.
I used to include Sybaritic in my list of potential sites to buy from, after dealing with them once, I now tell people to avoid them at all costs.
Phoned him and told him the story. I asked him what we can do to sort this out now. He replied by saying that he can not refund items that I bought without their consent. I explained to him that he promised to refund my GPU to which he agreed. I also told him that I will bring in the faulty PSU tomorrow so that he can refund me for that, to which he agreed.
Hopefully this process will go a lot smoother so I can write this off once and for all.
Hopefully this process will go a lot smoother so I can write this off once and for all.
Not that it will do much
http://hellopeter.com/sybaritic/complaints/worst-post-customer-service-ever-experienced-1436942
I will be going to the papers next. I want proof that my machine was ever at the supplier. And I want to know why it would take so long to check if a faulty PSU is faulty.
If anyone knows who their suppliers are for Corsair and Asus please let me know...as they are giving them very bad names when it is actually their incompetence were dealing with.
http://hellopeter.com/sybaritic/complaints/worst-post-customer-service-ever-experienced-1436942
I will be going to the papers next. I want proof that my machine was ever at the supplier. And I want to know why it would take so long to check if a faulty PSU is faulty.
If anyone knows who their suppliers are for Corsair and Asus please let me know...as they are giving them very bad names when it is actually their incompetence were dealing with.