warranty

  1. Giarc86

    Cloud Nine Matress Warranty

    I wanted to get a few opinions on this to see if my thinking is correct here. I bought a Cloud Nine matress in February 2023 that became defective and in November 2023 it was replaced with the same model at no cost under guarantee. More recently in November 2025 the replacement matress also...
  3. S

    Huawei Fit 3 Failed Twice – Refused Warranty, Told to Pay R5000 for New Unit

    Hi everyone, I’m sharing my experience here because I’m completely out of options and I believe other South Africans should be aware of this — especially if they own or are considering a Huawei Fit 3 smartwatch. The Problem: I purchased a Huawei Fit 3 for R3000 in August 2024. Within the...
    • sulaimaanarbee
    • Thread
    • consumer goods and services ombudsman (cgso) consumer protection act department of trade and industry (dti) huawei huawei fit 3 huawei south africa national consumer commission (ncc) screen issue smartwatch warranty
    • Replies: 28
    • Forum: Huawei
  4. H

    Any experience with warranty claims with Geewiz?

    I bought 2 Hubble S100 12v lithium batteries in May 2023, which worked well until now. I recently noticed a flashing light on the battery balancer and a voltage drop in a short time (27.95V to 26.77V in less than 10 minutes, with 0.0VA and 0.0W output, discharge current 1.0A, 0% load, is this...
  5. K

    Is it worth keeping 5 year OEM warranty on Suzuki swift ( paying for expensive service)

    My Suzuki car is 3 years old and my service plan is finished. To keep my 5 year warranty I have to have an annual service at Suzuki for R4500 - for an ordinary service. If i find a cheaper mechanic I lose warranty. Do I need a 5 yr warranty? What even breaks in first five years? Thank you
  6. H

    Coastal Equipment Warranty

    I purchased a booster pump from Takealot that failed after two weeks of normal operation. The request for a replacement of the pump was denied by Takealot, citing 'damage arising from sea air corrosion.' Living a fair distance from the sea, I experience negligible sea air corrosion, and even...
  7. SafariTin

    Brand new Toyota Fortuner with Factory Fault

    I am at wit's end and may be in need of perspective on whether I am being unreasonable. I took delivery of a brand new Toyota Fortuner in October 2021. On the day I took delivery, the letter "F" of the word Fortuner was missing from the back of the car and there was a "dull spot" on on the...
  8. W

    Returning a failed drive to Seagate

    Can someone assist I have a failed Seagate 3TB Skyhawk drive that was used for recording CCTV. It recently failed, and although being under warranty, I cannot trace whether I bought it from FirstTech or whomever. I have created an RMS with Seagate, however, I have to pay the shipping to the UK...
  9. V

    iStore warranty regarding factory errors

    I’ve had my iphone 12 pm for little over 2 months which is, I think safe to say, still within Apple’s official warranty. I’ve recently realised that there’s a slight gap between the screen and the stainless steel frame thick enough to fit a slip of paper, which isn’t there on my brother’s iphone...
  10. R

    Used Car Warranty Claims History

    Good day all, I am looking to buy a used car, which has had warranty claims. How worried should I be about the claims? I may have the misunderstanding that buying a car with warranty claims is a no-no, but I need clarification. The warranty claim items for the car in question include: 15k...
  11. N

    Ryzen 5 3600 died, Evetech not replying

    Hi, so I bought my new CPU from Evetech 4 months ago - about 2 weeks ago it died and hasn't started up since. From day 1 I had a minor problem with the CPU as I would turn on the PC and there would be no display - the fans would all spin hard, but that would be it - but the simple fix would be...
  12. B

    Vodacom - I have to pay for screen repair before they perform warranty repair

    I took my mobile phone to Vodacom World for a warranty repair as the USB-C port is faulty (charging is sporadic and I cannot connect the phone to a PC anymore). There is a crack on the screen as well, however it is something I have lived with for months and am not interested in repairing at...
  13. RedViking

    Where to Buy Laptop (20K Budget)

    My budget is 20K, not a cent more. Need one as soon as possible. Any place to buy a Dell besides Evetech. I say Dell because of the Onsite Warranty. If there is another good brand and price, please suggest. NOT MSI!!! This one will work for me, except it is Evetech...
  14. Nobody Important

    Is it possible to get a duplicate Tax Invoice from Game?

    I took the original invoice to Game 4 weeks ago to hand in my toaster for a warranty repair. I was given another slip as proof that they have accepted the toaster for repair. On the slip it says that if, after 21 days, the toaster is not repaired, it will be replaced or I will be refunded. I...
  15. GipsyD

    What is BMW's stand on 3rd party body modifications?

    Building on from the 335i post I created some time back... So my same friend is looking at getting an extended warranty with BMW South Africa on his second hand 335i Luxury Line. But like I said in the last post, he wants to upgrade it cosmetically (i.e. add a more "aggressive" M Style Body...
  16. R

    Incredible Connection Deal (24-31 July 2018)

    Hi All, Need some help, Incredible Connection is currently having the Western Digital Sale (24-31 July 2018) https://www.incredible.co.za/deals/western-digital-sale I purchased a few items, but all items are out of OEM warranty or expiring soon. Is there anything that can be done...
  17. I

    Samsung Galaxy S9+ (plus) 128GB Titanium Gray, MTN Stock, Brand New Sealed x 3 units

    Item: Samsung Galaxy S9+ (plus) 128GB Titanium Gray Age: Brand new still sealed Warranty: 24 months from MTN (starting 2018/06/05) Packaging: Yes, original, unopened Condition: Brand new Location: Lenasia, Johannesburg Reason: Unneeded upgrades Shipping: No Collection: Yes, the only...
    • InTheCube
    • Thread
    • brand new cheap classified galaxy jhb johannesburg lenasia s9 plus s9+ sale samsung sealed smarthphone warranty
    • Replies: 4
    • Forum: Classifieds - For Sale
  18. S

    Warranty Issues

    Good day, My problem happens to be with Lenovo laptops, but would cover many laptops and PCs. I bought a Lenovo laptop a bit over a year ago. It came with a one year warranty, which is now over. I recently had a second disk installed (SSD for speed) and immediately started having problems...
  19. T

    Your WARRANTY ends now what? dealer says 15k gets you a full comprehen 2yr warranty

    Hi, So my warranty comes to an end soon on my 2015 car. Dealer says 15k for a 2 year 100 000 km comprehensive warranty incl brakes etc . Just not tyres and wipers. Do I , don't I or is there a route I must consider. PS: this is the first new car I have had so new to this option.
  20. D

    BenQ LCD monitor service centre in Durban?

    Anyone know where to get my BenQ LCD monitor repaired in Durban under warranty? I originally purchased it from Takealot 1 and a half years ago. Contacting BenQ directly, they gave me the contact details of their local service centre called "Let Me Repair". Phoning their Durban number, the...
  21. R

    Decat: Warranty and insurance

    Hi everyone, Was hoping to get a little advice here. I recently got a decat and downpipe on my mini cooper and was wondering: 1) Will a 3rd party warranty house cover the car with this upgraxe I.e.not BMW, like a Holland or Motorite etc 2) Will the insurance companies cover the car in...
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