ld13
Honorary Master
they don't have more stock and they can credit my account, I said ok, just to now see they only credit me part of the amount as I used a promo code to buy it. Is this right? Its not like they can exchange it for a new one, which I would prefer. Let me know what you think and what my options are? Thanks![]()
You can only ever get a refund for the actual amount you paid. Would a shop refund you the retail value of a product you bought on their summer sale? No, they refund you the amount on the receipt. A discount/coupon has no cash value. If you used a gift voucher it changes things a bit though. Demanding an exchange will only work if they can still source stock somewhere.