Takealot Vouchers (Begging) Thread

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TakeAlot must be losing it. Tried to use a gift voucher which was bought on their store, and it says I have entered too many incorrect voucher codes.
 
RichardG said:
Did you purchase the gift voucher to utilise on your account or a different account. Have the resolved rhe issue at hand.
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Voucher was purchased by my employer, who gave it to me as a thank you for doing a good job on a project.

10:28 AM - Sent mail to Takealot asking to fix the issue
11:51 AM - Jodie Hamici@takealot sends mail asking if I can forward affected gift voucher code
12:10 PM - Sent mail back with scanned image of voucher code

I haven't heard back a peep since then.
 
Tinuva said:
Voucher was purchased by my employer, who gave it to me as a thank you for doing a good job on a project.

10:28 AM - Sent mail to Takealot asking to fix the issue
11:51 AM - Jodie Hamici@takealot sends mail asking if I can forward affected gift voucher code
12:10 PM - Sent mail back with scanned image of voucher code

I haven't heard back a peep since then.
Click to expand...

Curious how much was the value? Hope it wasn't a generic voucher * doing their rounds *
 
That sucks .... so they rewarded customers who were not supporting then in the kalahari days
 
Fox1 said:
They will get down to it. Just be patient.
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They did. Jody phoned last night and explained how I should have used it. Turns out you should load it in the account menu and not on checkout. Then it gets added as credit to your account and automatically used on the next checkout.

So my mistake for not knowing that, but the system still locked me from even doing that. So had to phone in again and ask that restriction to be removed from my account.
 
Tinuva said:
They did. Jody phoned last night and explained how I should have used it. Turns out you should load it in the account menu and not on checkout. Then it gets added as credit to your account and automatically used on the next checkout.

So my mistake for not knowing that, but the system still locked me from even doing that. So had to phone in again and ask that restriction to be removed from my account.
Click to expand...

Glad to hear they sorted it out. They are far more better to deal with than brick and mortar stores.
 
Tinuva said:
They did. Jody phoned last night and explained how I should have used it. Turns out you should load it in the account menu and not on checkout. Then it gets added as credit to your account and automatically used on the next checkout.

So my mistake for not knowing that, but the system still locked me from even doing that. So had to phone in again and ask that restriction to be removed from my account.
Click to expand...
.
mistakes happen.. I am glad they managed to sort you out.. vouchers like that should always be loaded onto the account than applied during checkout..

what did you buy with the voucher your boss got you
 
I wish they would stop blocking out expired deals. Now you have to enter the description and find it among their usual products.
 
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