Telkom’s new ShowMax zero-rated data package

[Tey]

Signed up about 2 weeks ago and I've been regretting it since. I'm currently on their LTE 50GB contract and from the date I signed up they loaded 10GB "entertainment" package.

First issue is that the speed dropped drastically from about ~20Mbps to 0.6Mbps; it has since improved but still nowhere close to where it was.
Secondly, it looks like everything I do is taken off the 10GB package, the 50GB barely touched. I only tested ShowMax by downloading one 400MB; I've got only about a gig left now. Still, lots of data on my normal package remains unused.

I logged a call with them 2 weeks ago, was promised 48-hour resolution but I'm still waiting for them. Worse, they closed the call last week without consulting me. Had to call to get it re-opened, another week later I haven't heard from them.

This is so frustrating!

 

[kianm]

no thanks

 

[Albert Broco]

Signed up about 2 weeks ago and I've been regretting it since. I'm currently on their LTE 50GB contract and from the date I signed up they loaded 10GB "entertainment" package.

First issue is that the speed dropped drastically from about ~20Mbps to 0.6Mbps; it has since improved but still nowhere close to where it was.
Secondly, it looks like everything I do is taken off the 10GB package, the 50GB barely touched. I only tested ShowMax by downloading one 400MB; I've got only about a gig left now. Still, lots of data on my normal package remains unused.

I logged a call with them 2 weeks ago, was promised 48-hour resolution but I'm still waiting for them. Worse, they closed the call last week without consulting me. Had to call to get it re-opened, another week later I haven't heard from them.

This is so frustrating!

Ha ha! You've been scammed! Well done mate!

Do not fear the scammer in the street, do not fee the Nigerian 419 scammer, do, however, fear your Telecommunication services in South Africa! They are the only scammers who somehow got legal backing to scam as they wish!

 

[Flame]

Does this R99 work on mobile also? If i have a telkom sim card i can stream for free? Telkom/and MTN roam?

 

[dualmeister]

R99 seems a bit pricey considering Showmax is already R99. R50 seems more appropriate

 

[Saba'a]

"zero-rated" is not synonymous with "unlimited", we have no intention to mislead our fans, the deal is for 10GB or 100GB determined by the criteria set up by Telkom, which for R99 gives you all the ShowMax action you can pack into it. If you'd like to manage your data consumption, try out our bandwidth calculator: http://bit.ly/2cLSnco ~LN

 

[Saba'a]

Above from showmax on FB. What is zero rated then

 

[Dubai]

"zero-rated" is not synonymous with "unlimited", we have no intention to mislead our fans, the deal is for 10GB or 100GB determined by the criteria set up by Telkom, which for R99 gives you all the ShowMax action you can pack into it. If you'd like to manage your data consumption, try out our bandwidth calculator: http://bit.ly/2cLSnco ~LN

Could I sign up for show max and choose the adsl connection but use a lte connection instead of adsl will I still be allocated 100gb data

 

[Saba'a]

Could I sign up for show max and choose the adsl connection but use a lte connection instead of adsl will I still be allocated 100gb data

100 adsl and 10 LTE. Its a joke 10Gb on LTE