Telkom account expiry

[fmr]

Hey telskom users and x-telskom users ...

I signed up for my Telkom account in November 2008 (2 year contract, Do Broadband Level 1). Does Telkom automatically renew the contract for another 2 years, or does my DSL become a normal phone line again? I want to continue with DSL line rental, but not with the contract and just use my Afrihost accounts.

Just wondering if I should call them, but you know what that's like ...

 

[Spinx999]

Hey telskom users and x-telskom users ...

I signed up for my Telkom account in November 2008 (2 year contract, Do Broadband Level 1). Does Telkom automatically renew the contract for another 2 years, or does my DSL become a normal phone line again? I want to continue with DSL line rental, but not with the contract and just use my Afrihost accounts.

Just wondering if I should call them, but you know what that's like ...

No problem to cancel : Just call 10219, ask for a consultant, tell him/her that you want to cancel the data part. Just make sure that they understand that you want to keep the ADSL line.

 

[fmr]

I just called 0800500200 (According to the website: for Account related queries). And after guessing my way through their menu, I located an intelligent being on the other side who told me that the service continues, but the contract does not, so I can cancel anytime I want. I'll do that next month.

Just make sure that they understand that you want to keep the ADSL line.

Thanks for the advice.