Since 1 October, my reported Telkom data usage has skyrocketted. My previous monthly usage averaged 10 GB. Projected usage based on this months reported usage, will be around 26Gb. I started recording data usage through my router and there is a massive discrepancy between my recordings and Telkom's reported usage. So I believe this is not someone hacking into my WIFI or one of my devices running some app that is hammering my data. This is someone using my credentials to access my data.
Data recorded in my outer overnight (Internet + ADSL) 14/15 October 2017 = 567 MB
Data Reported by Telkom = 1.14 Gb
I have changed my Telkom data Access Password as well as my WIFI password. I have reported this to [email protected]. I have tried to reach someone at Telkom to discuss this with no joy.
I need to speak to someone at Telkom and see if they have log stats showing which ADSL ports are being used to access my data. Can anyone help?
Data recorded in my outer overnight (Internet + ADSL) 14/15 October 2017 = 567 MB
Data Reported by Telkom = 1.14 Gb
I have changed my Telkom data Access Password as well as my WIFI password. I have reported this to [email protected]. I have tried to reach someone at Telkom to discuss this with no joy.
I need to speak to someone at Telkom and see if they have log stats showing which ADSL ports are being used to access my data. Can anyone help?
