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Telkom ADSL exchange and network problems: Your help needed

Joined
Jun 4, 2012
Messages
22
Last weekend also problems. Same random disconnects. 14h00 the sh... hit the fan and sync speed went down from 10 to 6. Then nothing... now I don't even have a home telephone number. "The number you have dailed does not exist". Could any of you try phoneing your home number and confirm? - Northern Suburbs.
 
Last edited:
Joined
Jun 4, 2012
Messages
22
Yes...well I can't call it a line. Its more like dead nothing when you pick up the phone. I can only hear the voices in my head.
 

xBrynx

Active Member
Joined
Mar 21, 2008
Messages
32
Have massive latency issues in The Vines area of Somerset West. Have tried 4 separate ISPs to rule out an ISP issue... Local pings are fine, but international is between 300-500ms (impossible for gaming). Can't find anyone else reporting the problem though...
 

[DJ]Zee

New Member
Joined
Dec 30, 2011
Messages
3
TITLE

[Lorraine, Port Elizabeth] ADSL problems

BODY

--Very bad ping at about 140 ms. If I ping "ping.telkomsa.net" I get a 20ms ping to it. But anything to Johannesburg has bad ping.
--041 379 ****
--10 Mbps
--Telkom 100GB capped
--All day until about 9 - 10 pm then it usually comes down, but on some days it just stays at 140

Optional, but it will be great if you can also give the following information:

--Tracing route to telkom.co.za [165.143.158.60]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms Billion.400G [10.0.0.2]
2 * * * Request timed out.
3 84 ms 82 ms 84 ms 105.187.252.53
4 87 ms 86 ms 87 ms 105.226.0.6
5 92 ms 94 ms 96 ms 105.226.0.13
6 87 ms 88 ms 89 ms wbs-ip-ll-1-wan.telkom-ipnet.co.za [165.165.221.
153]
7 118 ms 118 ms 118 ms nbsc-ip-er-1-gig-6-1-0.telkom-ipnet.co.za [196.4
3.51.74]
8 113 ms 113 ms 115 ms telkom-sa-tienet-gw.telkom-ipnet.co.za [196.25.1
0.42]
9 106 ms 108 ms 111 ms 198.54.206.73
10 116 ms 114 ms 112 ms explore.telkom.co.za [165.143.158.60]

Trace complete.


PLEASE PLEASE HELP
 

Snowolf

Well-Known Member
Joined
Mar 7, 2005
Messages
271
TITLE

Secunda ADSL problems

BODY

--Ping speeds between 600 and 1400 ms experienced and go back to 17 ms randomly
--017631
--20 Mbps VDSL
--All with telkom
--Random

Optional, but it will be great if you can also give the following information:

--A traceroute to Telkom.co.za
1 * * * Request timed out.
2 407 ms 537 ms 535 ms ipc-3-up.north.dsl.telkomsa.net [105.224.0.49]
3 415 ms 368 ms 428 ms 105.224.0.162
4 476 ms 617 ms 640 ms ipc-aggr-1.north.telkomsa.net [105.224.0.13]
5 387 ms 596 ms 557 ms rndf-ip-hsll-2-wan.telkom-ipnet.co.za [196.25.166.217]
6 561 ms 479 ms 499 ms 196.43.39.162
7 515 ms 676 ms 521 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.43.23.6]
8 694 ms 388 ms 539 ms nbsc-ip-bssr-2-atm-5-0-0-1.telkom-ipnet.co.za [196.43.23.34]
9 381 ms 373 ms 332 ms nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za [196.43.22.222]


Mode: VDSL2
Traffic Type: PTM
Status: Up
Link Power State: L0

Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 316 190
Attenuation (0.1 dB): 169 0
Output Power (0.1 dBm): 134 -196
Attainable Rate (Kbps): 76888 8248

Path 0 Path 1
Downstream Upstream Downstream Upstream
Rate (Kbps): 20476 2048 0 0

B (# of bytes in Mux Data Frame): 31 63 0 0
M (# of Mux Data Frames in an RS codeword): 1 1 0 0
T (# of Mux Data Frames in an OH sub-frame): 64 52 0 0
R (# of redundancy bytes in the RS codeword): 10 0 0 0
S (# of data symbols over which the RS code word spans): 0.0496 0.9865 0.0000 0.0000
L (# of bits transmitted in each data symbol): 6768 519 0 0
D (interleaver depth): 409 1 0 0
I (interleaver block size in bytes): 42 64 0 0
N (RS codeword size): 42 64 0 0
Delay (msec): 5 0 0 0
INP (DMT symbol): 2.00 0.00 0.00 0.00

OH Frames: 211511 77937 0 0
OH Frame Errors: 0 0 0 0
RS Words: 81140766 4100142 0 0
RS Correctable Errors: 0 0 0 0
RS Uncorrectable Errors: 0 0 0 0

HEC Errors: 0 0 0 0
OCD Errors: 0 0 0 0
LCD Errors: 0 0 0 0
Total Cells: 39848499 0 0 0
Data Cells: 10571894 0 0 0
Bit Errors: 0 0 0 0

Total ES: 0 0
Total SES: 0 0
Total UAS:


--The actual sync speed of the line

--The attenuation stats of the line

Sample entry here: http://mybroadband.co.za/vb/showthre...stream-Estates
 

phenning

New Member
Joined
May 9, 2018
Messages
1
Im in Somerset West and my ADS has been very flaky since Saturday , the router diagnostics however does not show any clues. Im on Crystal web
 
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