Telkom ADSL support and General Service

Nickd

Senior Member
Joined
Aug 4, 2005
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Been on hold to tech support for 145 mins and counting :D
It's so pointless it's become more of a joke than an irritation.
In fact is it completely normal for us to check the router when we come in to work in the mornings in case it is down again.
As if the downtime wasnt bad enough it seems the support line wait time has jumped from 45 mins to over 2 hours, perhaps longer if this call is anything to go by.
 
This is why they are charging for local bandwidth, to pay for their own telephone costs of keeping us on hold forever (remember, its free to us)
 
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