Telkom and Router problems i need help with!

[LaraC]

OK, at least that's is ruled out now. It would appear as if you have a congested exchange.
your stats should look something like this:

C:\Users\Lara>tracert news24.co.za

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 8 ms 8 ms ti-224-168-01.telkomadsl.co.za [105.224.168.1]
3 20 ms 18 ms 18 ms ti-226-0-06.telkomadsl.co.za [105.226.0.6]
4 20 ms 18 ms 19 ms ti-226-0-13.telkomadsl.co.za [105.226.0.13]
5 74 ms 70 ms 70 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
6 18 ms 18 ms 18 ms 196.43.11.234
7 18 ms 18 ms 18 ms 196.43.25.206
8 26 ms 26 ms 26 ms gigabitethernet1-1-1.cpt-pr-1.mweb.co.za [197.84.4.22]
9 29 ms 31 ms 30 ms tengig-0-0-0-1-cpt-p-1.mweb.co.za [197.84.7.1]
10 26 ms 26 ms 27 ms vl-11-cpt-hscore-1.mweb.co.za [197.84.5.238]
11 22 ms 23 ms 21 ms 196.28.178.66
12 19 ms 18 ms 19 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]
13 20 ms 19 ms 19 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
14 27 ms 27 ms 26 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
15 26 ms 27 ms 27 ms 41-86-110-143.mweb.co.za [41.86.110.143]

Trace complete.

What you can do is to contact Telkom and ask them to move you to another port, hopefully that will help.

 

[LaraC]

That's because it's multiplied by a factor of ten. To get the real values divide by 10. SNR & Attenuation seem OK but the upstream snr does seem a bit on the low side.

Did some research and Ponder you taught me something new. Gr8

 

[Xyte]

OK, at least that's is ruled out now. It would appear as if you have a congested exchange.
your stats should look something like this:

C:\Users\Lara>tracert news24.co.za

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 8 ms 8 ms ti-224-168-01.telkomadsl.co.za [105.224.168.1]
3 20 ms 18 ms 18 ms ti-226-0-06.telkomadsl.co.za [105.226.0.6]
4 20 ms 18 ms 19 ms ti-226-0-13.telkomadsl.co.za [105.226.0.13]
5 74 ms 70 ms 70 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
6 18 ms 18 ms 18 ms 196.43.11.234
7 18 ms 18 ms 18 ms 196.43.25.206
8 26 ms 26 ms 26 ms gigabitethernet1-1-1.cpt-pr-1.mweb.co.za [197.84.4.22]
9 29 ms 31 ms 30 ms tengig-0-0-0-1-cpt-p-1.mweb.co.za [197.84.7.1]
10 26 ms 26 ms 27 ms vl-11-cpt-hscore-1.mweb.co.za [197.84.5.238]
11 22 ms 23 ms 21 ms 196.28.178.66
12 19 ms 18 ms 19 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]
13 20 ms 19 ms 19 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
14 27 ms 27 ms 26 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
15 26 ms 27 ms 27 ms 41-86-110-143.mweb.co.za [41.86.110.143]

Trace complete.

What you can do is to contact Telkom and ask them to move you to another port, hopefully that will help.

Thanks , will phone them tomorrow morning. Then hopefully i can start using my internet again !

 

[Xyte]

Ok i ended up not phoning them as my internet was fine in the morning, from that morning up to now, it was fine... Now im sitting at 300-400 ping for no reason at all... I left my computer to go watch a movie and my ping was 39, come back and its 450. I really dont get it :/