Telkom Billing

[ahf]

Hi All

Years ago when I used 128k ISDN internet Telkom had the habbit of compiling incorrect invoices always adding previous data usage to your current bill...and now its happening again!
Anyone with the same problem?

Thanks!

 

[Redeye]

Fransman, I am in the same "Telkom sinking ship" as you.

Got a SMS from Telkom stating that I owe them R1500. After spending 3 hours at the Telkom shop, they tell me that they are now charging me for 2 accounts, my current account and yes, wait for it.........my previous telephone account (residence that I vacated 9 YEARS AGO !!!!). So Mr Redeye pay up for 2 accounts or we cut your line. What a bunch of retards.

 

[ahf]

Fransman, I am in the same "Telkom sinking ship" as you.

Got a SMS from Telkom stating that I owe them R1500. After spending 3 hours at the Telkom shop, they tell me that they are now charging me for 2 accounts, my current account and yes, wait for it.........my previous telephone account (residence that I vacated 9 YEARS AGO !!!!). So Mr Redeye pay up for 2 accounts or we cut your line. What a bunch of retards.

Must admit the extra charges are not high R40+ however if they continue to do so I''ll report them to ICASA as well.

So Mr Redeye submit your complaint to [email protected] and make sure you get a reference number and the name(s) of the consultants, I just had a successful complaint against MTN and they credited my account with R1500.00

 

[seventhson]

I am getting my account credited it was 1800 for a line a did not order they gave me 4mp line and charged me for it.