Telkom Cap vs Web Africa Cap

C

Cantera

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I am on a 2 GB Telkom account. It normally lasts me till the 23rd of every month, sometimes i get capped around the 25th. Then i top up with a 1GB Web Africa account. It usually lasts me 3 days!!!!! Then i have to top up AGAIN!

Why does my Web Africa account get capped so quickly compared to my Telkom account?

I dont change my browsing pattern but Web Africa caps me after a few days. :confused:
 
Noticed the same with a 1gb Axxess vs 1gb Telkom.

Was going to post a thread about the exact same thing
 
No but seriously man. I cant understand it. I bought 3 gigs of Web Africa and it basically lasted a few days!!!!!!!!

I know i am the only person on the line and when i call Web Africa - the best advice they can give me is that i should unplug my router when i goto bed! What nonsense is that!
 
How long has this been happening?

I have noticed quite a significant increase in my reported usage over the past few months, without really being sure that my usage has increased as much.

I could be using all the bandwidth myself - but haven't really done much to investigate it as I havn't thought too much of it until reading this thread.

Obviously assuming that the relevant security measures are in place, etc etc



I am with WebAfrica - 5GB Shaped SAIX DSL account.
 
This has been happening for MONTHS!!! I kinda accepted that i would top up with a extra 2 gig per month cos you dont really get anywhere trying to argue with service providers.

But this month i topped up with 3 gig and it reallly really pissed me off. Cos im capped again and i bought the last 1 gig two days ago!!!!!!
 
Cantera-

Could someone have that user/pass?

Last thing I can think of is changing your password for that account (I'm assuming you use the same one every month, and that you haven't changed it already...)
 
Dean, i have done everything possible to safe guard my account. I know the entire drill back to front.

As i said, it has been happening for a long time. I was told by Telkom/Web Africa that my line is locked - so only my line can use this account. Dont know how true that is.

Nobody knows my account details. It is changed regularly.
 
I'd be very interested to see where this post goes... maybe I should have been monitoring my own usage more carefully
 
Have you been downloading movies?
or does this just happen when you not even using the computer and the next time you check your usage its all gone
 
Dont dload movies. Just happens when im not using the pc.
 
Someone has your password and username perhaps?

someone accessing your router wirelessly?
 
Cantera said:
Dean, i have done everything possible to safe guard my account. I know the entire drill back to front.

As i said, it has been happening for a long time. I was told by Telkom/Web Africa that my line is locked - so only my line can use this account. Dont know how true that is.

Nobody knows my account details. It is changed regularly.
Click to expand...

Check your webafrica detailed usage stats. It should show the usage per line. If it's locked than it probably is locked. If you don't trust WA, maybe you should switch over to someone else
 
why not get netlimiter monitor and see if you really are using that full gig?
Also, ull be able to isolate the exact program that's using it with netlimiter
 
Nobody has my password and my username. Nobody is accessing it wirelessly. I have Web Africa's DSL secure.

Going to try Net Limiter next month.
 
Obviously Net Limiter is a good idea. Will give a better picture of whether the data is being used by your PC at all.

The bottom line is though - if any security has been compromised - why is the Telkom 3GB lasting 23 days...?
 
Yes, thats my whole point Dean!

How come Web Africa only lasts a few days where as Telkom's 2GB almost lasts a full month?
 
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