Telkom contract cancellation charges

Jan

Jan

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How much it costs to cancel a contract with Telkom

Telkom customers wishing to cancel their cellular contact can expect to pay the remaining value of their contract plus a R809 cancellation fee.

South African mobile contract subscribers can cancel their agreement with the operator if they are dissatisfied with the service, device, or customer service.
 
deweyzeph said:
It's sad that in this day and age people are still signing up for cellphone contracts.
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It's still better than having a contract with MTN.

IMHO, contracts are so you can have the latest snazzy phone that you pay off over 2 years, that's it, otherwise a month to month contract is the way to go as there is no difference.
 
But if you have to pay the remaining value of the contract when you cancel, then what’s the point of canceling - you might just as well keep it.
The correct way should be to pay an administration fee and the device fee. Nothing else
 
I thank the penalties and pain imposed by Telkom, as well as all the other cellular providers, for steering me into going prepaid and buying dual-SIM phones.

The cancellation penalty needs to be at least R8000.
 
LCBXX said:
I thank the penalties and pain imposed by Telkom, as well as all the other cellular providers, for steering me into going prepaid and buying dual-SIM phones.

The cancellation penalty needs to be at least R8000.
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I'm scared of pre-paid. Can pre-paid do international (roaming)?
 
LCBXX said:
Why wouldn't it? I suppose it would be hampered by available airtime to receive a call when roaming.
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This is my worry. With a m-2-m contract, you don't have to worry about getting cut off.
 
wingnut771 said:
This is my worry. With a m-2-m contract, you don't have to worry about getting cut off.
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For me, when something like that happens, the perk is being able to easily port to another provider without having to battle through arguments with MTN/Telkom/etc, justifying why I'm pissed with their service.
 
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deweyzeph said:
It's sad that in this day and age people are still signing up for cellphone contracts.
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For many it's the ease of access to credit in order to afford the latest phone and some laughable amounts of talk time, sms's and data bolted on for the privilege.
 
LCBXX said:
For me, when something like that happens, the perk is being able to easily port to another provider without having to battle through arguments with MTN/Telkom/etc, justifying why I'm pissed with their service.
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I think we're talking passed each other. What I'm saying is if for example, I have to go to Nigeria for a week, I don't want to have "issues" because I'm on prepaid.
 
quovadis said:
My advice - find a month-to-month sim only contract from Telkom. You get the benefits of a decent deal for a R100-200 per month with no tie-ins and international roaming/calling.
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That's what I have with VC, R250/pm. Been a VC customer since the start of cellular (96?97?98? cant remember (same number too)).

Tried once upon-a-time to port to cellc - what a ****up! Full bars 3G, no throughput (durban). Lets just say that relationship didn't last very long and just went back to the overpriced devil that I know. :)

There is something in my dna that is making it physically impossible to try telkom. I think it's something to do with the years of abuse we've had from them, also, I don't have the strength to actually interact with Telkom.
 
wingnut771 said:
That's what I have with VC, R250/pm. Been a VC customer since the start of cellular (96?97?98? cant remember (same number too)).

Tried once upon-a-time to port to cellc - what a ****up! Full bars 3G, no throughput (durban). Lets just say that relationship didn't last very long and just went back to the overpriced devil that I know. :)

There is something in my dna that is making it physically impossible to try telkom. I think it's something to do with the years of abuse we've had from them, also, I don't have the strength to actually interact with Telkom.
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I was a VC customer as you from the beginning. Telkom roams on vodacom when telkom isn't available and yet, this rarely happens. My current telkom grandfather month-month contract my wife and I and the in-laws are on is R150 pm which includes 2GB data, additional 2GB whatsapp and telegram data and additional 10GB music streaming, 50 SMS's, unlimited calls to each other and telkom numbers (limited to 3000 minutes per month). We pay for calls to other networks but the voice bundles are super cheap so I top up every other month.
 
Can you also right an article on how much it cost to cancel Vodacom and MTN contracts ‍♂️
 
wingnut771 said:
I think we're talking passed each other. What I'm saying is if for example, I have to go to Nigeria for a week, I don't want to have "issues" because I'm on prepaid.
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I've been on prepaid for 12 years and travel extensively overseas. I can assure you that there are absolutely no problems whatsoever with using a South African prepaid sim card overseas as long as you have international roaming enabled.
 
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