contract cancellation

  1. Jan

    Cost to cancel a Vodacom contract

    How much it costs to cancel a contract with Vodacom There could be several reasons why you might want to cancel your phone contract, such as needing a new handset and being tied into your previous agreement or being unhappy with the service provided by your mobile operator. However, it is...
  2. Jan

    Cell C contract cancellation - what you'll pay

    How much it really costs to cancel your Cell C contract Cell C customers who plan to cancel their contracts prematurely must be aware that the network charges an early penalty fee. Under the Consumer Protection Act (CPA), a mobile network subscriber can cancel a fixed-term contract before the...
  3. Jan

    Telkom contract cancellation charges

    How much it costs to cancel a contract with Telkom Telkom customers wishing to cancel their cellular contact can expect to pay the remaining value of their contract plus a R809 cancellation fee. South African mobile contract subscribers can cancel their agreement with the operator if they are...
  4. J

    MTN Cancellations

    Okay so just had an entire 1 hour and 24 minute call experience with MTN trying to find out if I can cancel or get my contract changed to pay as you go. Eventually spoke to a lady who explained that once the contract passes the last month it's done on a month to month basis and the device gets...
  5. B

    CPA and Fixed Term Contracts

    I have an Alarm and Armed Response contract which expires at the end of the month (31 Jan 2020) as I took out a 24 month contract on the 31st Jan 2018. I requested it for it to be canceled on the 20th Jan 2020 and finally got a response on the 24th Jan 2020 to say that it would be canceled from...
  6. L

    Why is it impossible to cancel a Cell C contract

    I have been trying for the past few MONTHS to cancel a Cell C contract. It is impossible to get through to the retention department. Every single time I try to call 083 143 I get "The number you have dialled does not exist". Then if I call the customer service number and finally get through to...
  7. L

    Vodacom Premature Upgrade

    I currently have a top-up contract with Vodacom for R39 p/m. No device came with the contract. I would like to upgrade or migrate (whichever is the correct term) to another package which inlcudes a device with airtime and data on. I Went to 2 different stores at the Mall of Africa and...
  8. K

    MTN data sim contract cancellation?

    Whats the MTN policy on cancelling a data sim contract early? (no device)
  9. K

    Consumer Protection Act and Contract cancellations

    The Consumer Protection Act states for "Expiry and renewal of fixed term contracts" that the act now allows consumers to cancel any fixed term contract on any date earlier than the agreed expiry date on giving 20 days notice and against payment of a reasonable cancellation penalty. That last...
  10. B

    8ta 10GB + 10GB to ADSL transfer help

    Hello, I have about 6 months left on my 8ta 10GB + 10GB Mobile Broadband contract. It's torture. I do used the internet a lot (i.e. we have 4 people using it excluding myself), so we tend to be without any internet by about the 10th each month. After that we usually just buy vodacom data...
  11. D

    Top Up 200s Contract Cancellation

    Hi guys I have been a client of vodacom for 6 years and at my upgrade date in may 2012 I changed my contract to a Top Up 200s and took a BB 8520 with the contract. I want to cancel this contract seeing as the prepaid thing isnt working for me and I am fed up about my BIS almost permanently...
  12. R

    Vodacom's Premature Cancellation Quote Ridiculous!

    I am trying to cancel my Vodacom contract because of financial difficulties. So Vodacom mailed me a "Premature Cancellation Quote". SHOCKED. Vodacom took my R450 instalment X 12 months of contract less 25%. I still have to pay R4000 plus for services that I will not receive. How is it...
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