pringlebrett
New Member
Hey guys,
not around here often, but thought i'd might share my experience with this new DO package...
Been looking around for quite sometime at an "affordable" solution for internet at home, and last week we had one of those buggy sales people from telkom phone to try and punt a new service, and from the sales pitch... "R277 a month, includes everything, 1GB cap, no contract and a free router"
Based on that, we decided to go for it, LOL, well, things never go smoothly with them, the software that comes with the router to install is buggy as well, complained that we did not have DSL activated on the line, yet according to telkom it was, then trying to run it again, it complained that a firewall was installed and could not run (yet 20 mins ago it did with the firewall on)... disabled the firewall, message still kept popping up. Put the firewall back up, then the install package ran again fine....
Here comes the catch.... they never once gave us the details for the account, no username or password, as they kept telling us, to phone them when we are there, only then could they tell us (there are some words that can not be mentioned here that were exchanged)
Finally reaching that point last night, and a call to telkom, NO, they can't give those details, we need to phone our ISP to "convert" the dialup account to use, or signup with them as our ISP to get a username and password. WHAT THE *&^%$$%&*..... now that's what i call a cheek, nowhere in the advertising or the sales pitch did it mention that, it was "R277" a month, including everything.... now i have the flipping thing, and it actually works out exactly the same when adding everything up to getting a telkom line and using another ADSL provider for access...
Not impressed at all with the lengths these guys will go just to grab up the market, including false advertising....
not around here often, but thought i'd might share my experience with this new DO package...
Been looking around for quite sometime at an "affordable" solution for internet at home, and last week we had one of those buggy sales people from telkom phone to try and punt a new service, and from the sales pitch... "R277 a month, includes everything, 1GB cap, no contract and a free router"
Based on that, we decided to go for it, LOL, well, things never go smoothly with them, the software that comes with the router to install is buggy as well, complained that we did not have DSL activated on the line, yet according to telkom it was, then trying to run it again, it complained that a firewall was installed and could not run (yet 20 mins ago it did with the firewall on)... disabled the firewall, message still kept popping up. Put the firewall back up, then the install package ran again fine....
Here comes the catch.... they never once gave us the details for the account, no username or password, as they kept telling us, to phone them when we are there, only then could they tell us (there are some words that can not be mentioned here that were exchanged)
Finally reaching that point last night, and a call to telkom, NO, they can't give those details, we need to phone our ISP to "convert" the dialup account to use, or signup with them as our ISP to get a username and password. WHAT THE *&^%$$%&*..... now that's what i call a cheek, nowhere in the advertising or the sales pitch did it mention that, it was "R277" a month, including everything.... now i have the flipping thing, and it actually works out exactly the same when adding everything up to getting a telkom line and using another ADSL provider for access...
Not impressed at all with the lengths these guys will go just to grab up the market, including false advertising....
Welcome back... 
