Telkom fixed-line free-fall continues

Jan

Jan

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Slow death of Telkom ADSL

Telkom has released its financial results for the first half of its financial year, which showed its fixed broadband subscribers have declined by 11.8% since last year.

From 1 April to 30 September 2021, fixed broadband subscribers on Openserve's copper and fibre networks declined from 605,807 to 562,552.
 
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Deliberate ploy by the company.
Recover all copper cables preemptively even in an area like mine which hasn't seen copper cable theft in over a decade.
Problem with this approach is they never intended providing alternatives, even as fibre rollout was ramping up.
Happy to have Vuma in the area now.
 
Best of all is, this is not clients dropping the service. About 8-10 years ago Telkom already forcefully and one-sided killed off its own fixed line services and ADSL. In some areas you were simply told there was 'cable theft', all lines are down and they would not fix it or replace the cables again. Either you move onto their wireless phones and 3 or 4G wireless internet, or you would not have any telephones and Internet through them anymore.

Wrong business decisions at the time....
 
rvZA said:
Best of all is, this is not clients dropping the service. About 8-10 years ago Telkom already forcefully and one-sided killed off its own fixed line services and ADSL. In some areas you were simply told there was 'cable theft', all lines are down and they would not fix it or replace the cables again. Either you move onto their wireless phones and 3 or 4G wireless internet, or you would not have any telephones and Internet through them anymore.

Wrong business decisions at the time....
Click to expand...
The midnight shoppers cause the country a lot of pain. But if they get there beers for the job, they are happy.

But at least I got fiber now, because of this.
 
upup said:
But at least I got fiber now, because of this.
Click to expand...

In our area, 5 years ago, Telkom discontinued its ADSL and fixed lines. They left hundreds of households without fixed lines and Internet within a few hours. Those who still wanted a telephone needed to sign up for those wireless phones of theirs.

Thank god, Evotel came around 4 years later, planted poles along the roads, put up wires and gave us all access to Fibre. Every single household in our area are now on Fibre through Evotel. Telkom still have not even bothered to offer Fibre in the area.
 
I wonder how it would it have been if they dropped the forced analogue subscription before fibre. All along could have given us "naked adsl" but scumbags milked the consumer waaaay to long.

Same whatsapp group as DSTV in my opinion were an all sports package is the only thing majority of subscribers wants .

Thanks goodness I left telkom would not even consider there mobile network although there rates are more affordable the signal is trash.
 
"Fixed-line" and "fixed broadband" are confusing terms. Why not just say "copper", "fibre" some consistent terms to indicate cell phone technology like "GSM" or something?
 
I doubt the decline in ADSL customers is, or will be matched by growth in any other Telkom products. Their customer service is just shyte and they don't seem to care.
 
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