Telkom FreeMe glitch on prepaid bundle fixed

[Kevin Lancaster]

Telkom FreeMe glitch on prepaid bundle fixed

Telkom has fixed a glitch that affected voice minute bundle allocations for prepaid subscribers.

 

[warwickw]

A pity that prepaid gets less on Freeme vs postpaid 300 free min vs 3000 free min.

 

[BBSA]

A pity that prepaid gets less on Freeme vs postpaid 300 free min vs 3000 free min.

That is also a mistake, prepaid should also get 3000 minutes per month. You should report it if you got less.

 

[warwickw]

That is also a mistake, prepaid should also get 3000 minutes per month. You should report it if you got less.

I did and the call centre agent said prepaid gets 300min and post paid gets 3000min based on commitment.

 

[BBSA]

I did and the call centre agent said prepaid gets 300min and post paid gets 3000min based on commitment.

nothing about that in their T&C's, maybe MYBB can investigate

 

[ToxicBunny]

I did and the call centre agent said prepaid gets 300min and post paid gets 3000min based on commitment.

I think the call centre agent was wrong.

 

[Dee96]

I think the call centre agent was wrong.

Any update on this?