Telkom Internet Capped/Uncapped User Feedback (Pt2)

Gboss said:
Internet is pretty borked today.
Speedtest to Jozi are perfect. CapeTown and International has crazy pings 400-1000ms and tests dont even complete they timeout.
I hope this is becoz of the SeaCom because of late Ti has been shyte in KZN
Click to expand...

Telkom don't use Seacom (unless there is a massive emergency!).
 
My connection has been dragging all day.
 
MickeyD said:
Telkom don't use Seacom (unless there is a massive emergency!).
Click to expand...

I wonder what gives with the poor browsing and terrible speedtests to CapeTown and International then?

I just kicked off an nzb and its flying along at 420kB/s wtf :wtf:
nzb.PNG
 
Cannot comment on streaming, DL'ing, etc. today as I have mostly been working via remote connection to my office and have not had any noticeable issues.


Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 9 ms 9 ms ti-224-140-01.telkomadsl.co.za [105.224.140.1]
3 34 ms 33 ms 33 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 28 ms 26 ms 27 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 26 ms 26 ms 26 ms 165.165.214.213
6 26 ms 26 ms 26 ms 196.43.11.234
7 33 ms 34 ms 34 ms 196.43.25.206
8 34 ms 34 ms 34 ms 196.25.247.26
9 35 ms 35 ms 35 ms css1-ctn-gi0-2.ip.isnet.net [168.209.6.10]
10 28 ms 27 ms 42 ms 196.36.84.154
11 51 ms 51 ms 51 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net [41.84.12.151]
12 44 ms 44 ms 44 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.246]
13 54 ms 52 ms 55 ms core-access-switch1.jnb1.host-h.net [197.189.193.1]
14 45 ms 48 ms 47 ms row-access-switch1-row3-4.jnb1.host-h.net [197.189.193.36]
15 52 ms 52 ms 52 ms 197.242.89.170

Trace complete.
 
MickeyD said:
Cannot comment on streaming, DL'ing, etc. today as I have mostly been working via remote connection to my office and have not had any noticeable issues.


Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 9 ms 9 ms ti-224-140-01.telkomadsl.co.za [105.224.140.1]
3 34 ms 33 ms 33 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 28 ms 26 ms 27 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 26 ms 26 ms 26 ms 165.165.214.213
6 26 ms 26 ms 26 ms 196.43.11.234
7 33 ms 34 ms 34 ms 196.43.25.206
8 34 ms 34 ms 34 ms 196.25.247.26
9 35 ms 35 ms 35 ms css1-ctn-gi0-2.ip.isnet.net [168.209.6.10]
10 28 ms 27 ms 42 ms 196.36.84.154
11 51 ms 51 ms 51 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net [41.84.12.151]
12 44 ms 44 ms 44 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.246]
13 54 ms 52 ms 55 ms core-access-switch1.jnb1.host-h.net [197.189.193.1]
14 45 ms 48 ms 47 ms row-access-switch1-row3-4.jnb1.host-h.net [197.189.193.36]
15 52 ms 52 ms 52 ms 197.242.89.170

Trace complete.
Click to expand...
traceroute to mybroadband.co.za (197.242.89.170), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 1.622 ms 1.144 ms 1.128 ms
2 ti-224-168-01.telkomadsl.co.za (105.224.168.1) 9.970 ms * 13.862 ms
3 ti-226-0-246.telkomadsl.co.za (105.226.0.246) 31.058 ms 28.507 ms 28.908 ms
4 ti-226-0-13.telkomadsl.co.za (105.226.0.13) 36.520 ms 25.020 ms 21.834 ms
5 wblv-ip-hsll-1-wan.telkom-ipnet.co.za (196.25.39.45) 21.329 ms 20.888 ms 22.089 ms
6 196.43.11.234 (196.43.11.234) 20.539 ms 21.069 ms 20.792 ms
7 196.43.25.206 (196.43.25.206) 20.491 ms 20.763 ms *
8 196.25.247.26 (196.25.247.26) 23.700 ms 22.585 ms 22.275 ms
9 css1-ctn-gi0-2.ip.isnet.net (168.209.6.10) 22.210 ms 35.386 ms 22.154 ms
10 196.36.84.154 (196.36.84.154) 29.637 ms 44.893 ms 28.751 ms
11 core.gp-cn-het-mee-1.to.gp-mr-vod-mee-1.dfa.p2p.10g.za.africainx.net (41.84.12.151) 45.858 ms 46.299 ms 46.331 ms
12 41-66-132-246-f6.het001-cpe-1-to-gp-cn-het-mee-1.africainx.net (41.66.132.246) 41.262 ms 39.687 ms 40.333 ms
13 * core-access-switch1.jnb1.host-h.net (197.189.193.1) 121.788 ms 39.274 ms
14 * row-access-switch1-row3-4.jnb1.host-h.net (197.189.193.36) 51.849 ms 48.390 ms
15 197.242.89.170 (197.242.89.170) 38.709 ms 50.558 ms 39.550 ms

Then again I'm not having problems with local traffic.
 
Last edited:
I was WFH most of the week.
Daytime speed is ok, seems to end at around 6pm.

On another note, my latency has been terrible over the last couple of days... often international ping more than a second. Have seen over 8.5 seconds at times... Local has gone from consistent average of 22-26ms to anywhere between 36-400ms over recent days.
 
Tracing route to www.mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 11 ms 10 ms 10 ms ti-224-12-01.telkomadsl.co.za [105.224.12.1]
3 13 ms 14 ms 11 ms 105.229.0.6
4 11 ms 11 ms 10 ms 105.229.0.29
5 11 ms 10 ms 11 ms tbnb-ip-hsll-1-wan.telkom-ipnet.co.za [165.165.2
35.173]
6 34 ms 34 ms 35 ms 196.43.11.218
7 32 ms 33 ms 32 ms 196.43.25.206
8 33 ms 33 ms 33 ms 196.25.247.26
9 36 ms 36 ms 35 ms css1-ctn-gi0-1.ip.isnet.net [168.209.2.10]
10 49 ms 35 ms 35 ms 196.36.84.154
11 65 ms 52 ms 52 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
12 51 ms 50 ms 51 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.246]
13 52 ms 52 ms 52 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
14 53 ms 54 ms 55 ms row-access-switch1-row3-4.jnb1.host-h.net [197.1
89.193.36]
15 53 ms 52 ms 52 ms www.mybroadband.co.za [197.242.89.170]

Trace complete.

Tracert looks normal...
 
We are aware of high latency for half of our subscribers in Gauteng (and other 'Northern' ADSL regions) since around 18h00.

One of our initiatives has paid off, unfortunately, it has resulted in incorrect load balancing on our IPC links in Gauteng, with half being over-subscribed, and half under-subscribed. We are looking at it, but we are not sure if we can fix it without more customer impact, so it might have to wait until traffic drop.

Speeds seem to be ok as far as I have tested, but latency quite high if you are affected.

Unfortunately, the timing of this wasn't under our control.
 
Ranger, not sure if you can answer this, but do you know how/why Telkom can back up their move to increase prices? Is there a particular reason? Maybe more international/national fibre optics incoming or LTE?
 
This is what Ranger said:

KZN needs an IPC upgrade, there is sufficient capacity on the links themselves, it is 'just' a matter of a few days of commercial processes until wholesale tasks networks to deploy increased limits on those links, plus a late night change on our side afterwards.

I have been too involved in recovering systems impacted by environmental issues resulting from the 2.75 days of power outage in Centurion to follow up on the progress of the IPC upgrade.
Click to expand...

http://mybroadband.co.za/vb/showthr...back-(Pt2)?p=12997135&viewfull=1#post12997135
 
I'm on 1/3 green TI Tracker, 39.5GB used, 4mb line. Zero torrents, only browsing and streaming.
At this rate I'll be shaped at 120gb, with no downloads.
The same money can buy 150gb capped, not to even mention uncapped alternatives, which are all shaped in some form, but surely not at 120-140gb.
Cannot see how this relationship can continue...
Call centre yesterday had no idea of new pricing, neither for ADSL nor line rental. Not billing, not new services, not 'services and options' aka cancellations. I gave up after an hour.
I'm already being billed pro-rata for the new rates on July invoices, but they explained carefully that they have no idea of the new tariffs as it has not yet been released... Go figure.
I am dreading the cancellation process and fear that I will end up with no line - that seems to be their best retention strategy.
 
acp said:
I'm on 1/3 green TI Tracker, 39.5GB used, 4mb line. Zero torrents, only browsing and streaming.
At this rate I'll be shaped at 120gb, with no downloads.
Click to expand...

I changed my download patterns and schedule them from midnight to 6am. Until this morning I have used 101GB on a 4Mbps account. My titracker status:

Screen_064.jpg
 
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