Telkom Internet Capped/Uncapped User Feedback (Pt2)

As of 15h35 today there is a dual-transmission failure affecting fibre routes to Durban. This may affect some services we usually reach over these links (such as various Google services) and may result in degraded service in general.
 
Netflix being shaped like a mother tonight. Everything else works perfectly
 
ranger said:
As of 15h35 today there is a dual-transmission failure affecting fibre routes to Durban. This may affect some services we usually reach over these links (such as various Google services) and may result in degraded service in general.
Click to expand...
Thanks for the notification
 
streaker said:
Can you post an updated traceroute ?
Click to expand...
Here we go:
Tracing route to wbs-ip-dlr-1-1.telkom-ipnet.co.za [196.25.37.14]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms home.gateway [10.0.0.2]
2 8 ms 10 ms 9 ms wblv-ip-esr-3.south.dsl.telkomsa.net [105.224.80
.1]
3 176 ms 182 ms 184 ms ipc-3-up.south.dsl.telkomsa.net [105.226.0.246]

4 108 ms 109 ms 104 ms ipc-aggr-1.south.dsl.telkomsa.net [105.226.0.13]

5 78 ms 78 ms 77 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 276 ms 270 ms 276 ms 196.43.51.26
7 260 ms 261 ms 276 ms wbs-ip-cat-1-fwsm-speedtest.telkom-ipnet.co.za [
196.25.37.2]
8 261 ms 256 ms 245 ms wbs-ip-dlr-1-1.telkom-ipnet.co.za [196.25.37.14]

Trace complete.
Click to expand...

And a win mtr one for good measure:
http://pastebin.com/zP4r95ap (forum doesn't format well)
 
Last edited:
ranger said:
As of 15h35 today there is a dual-transmission failure affecting fibre routes to Durban. This may affect some services we usually reach over these links (such as various Google services) and may result in degraded service in general.
Click to expand...

Hmmm, yeah local sites havent been working properly for me this evening.
 
ranger said:
As of 15h35 today there is a dual-transmission failure affecting fibre routes to Durban. This may affect some services we usually reach over these links (such as various Google services) and may result in degraded service in general.
Click to expand...

Noticed this but the first outage was actually in the morning, not sure if related but it's been a bumpy day.
 
ponder said:
Noticed this but the first outage was actually in the morning, not sure if related but it's been a bumpy day.
Click to expand...

One link failed at 09h00 on Thursday and was finally restored this morning after 11h00. There may have been some brief impact during fail-over, but the biggest impact was for the 6 hours or so that both of these links were down.

We have had some discussions with Wholesale regarding the reliability problems on both of these links over the past few weeks (they aren't currently able to offer an SLA on either one or provide any other diversity). They are investigating ways to address this (whether by addressing problems with the two routes we use, or by introducing new routes that replace the most unreliable segments).
 
ranger said:
One link failed at 09h00 on Thursday and was finally restored this morning after 11h00. There may have been some brief impact during fail-over, but the biggest impact was for the 6 hours or so that both of these links were down.

We have had some discussions with Wholesale regarding the reliability problems on both of these links over the past few weeks (they aren't currently able to offer an SLA on either one or provide any other diversity). They are investigating ways to address this (whether by addressing problems with the two routes we use, or by introducing new routes that replace the most unreliable segments).
Click to expand...
Can't they create a redundant route from DBN via Umtata - Bloem to JHB?
 
ranger said:
As of 15h35 today there is a dual-transmission failure affecting fibre routes to Durban. This may affect some services we usually reach over these links (such as various Google services) and may result in degraded service in general.
Click to expand...

Thanks now I know it was not Me my kids came to ask me to stop downloading ( was not even on the net ) Night surfer that I started after 3AM only picked about 8-9 AM
 
MickeyD said:
Can't they create a redundant route from DBN via Umtata - Bloem to JHB?
Click to expand...

They didn't provide exact details, but as far as I understand it there are really 2 routes into the Durban CBD that they can put us on, but these are the same routes our existing links use. In the event of failures on both routes (as we had last night), additional circuits wouldn't have helped. It doesn't explain how dbn-ip-hsll-1 (or the BPE it's on) still has connectivity or why our circuits to ngny-ip-hsll-1 aren't affected, but maybe the routes they are on don't have capacity?
 
MickeyD said:
Can't they create a redundant route from DBN via Umtata - Bloem to JHB?
Click to expand...

I could be wrong but I don't think the national overlay has any routes out of KZN going south. To verify ranger would have have to get hold of the transmission planning guys.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X