Telkom Internet Capped/Uncapped User Feedback (Pt2)

SeRpEnT said:
4eea09c1249cbf2f5c2e98f869d16b56.jpg


What my router tells me today. I am on a 4mb 40gb capped account.
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Did you reboot your router for 20 secs or so? Mine does this rarely but I have seen it happen.
 
So after a few weeks of sitting with a useless IDS telkom finally activated it... well sorta. It won't connect and when I pop it in my phone it says "PDP authentication failure".

The wait continues.

BTW - assuming it starts working one day is there a way to check the available data left?

EDIT: If i change my APN from TelkomInternet to Internet it connects but I can't access anything.
 
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bwana said:
So after a few weeks of sitting with a useless IDS telkom finally activated it... well sorta. It won't connect and when I pop it in my phone it says "PDP authentication failure".

The wait continues.

BTW - assuming it starts working one day is there a way to check the available data left?
Click to expand...

Sure, log in to customerportal.telkomsa.net . When authentication has worked correctly, you will see something new (what youbsee depends on whether you have the IDS feature or just the normal capped data).

Also, if it qas provisiomed correctly, you will see some (mimimal) details on the 'Password' page in customer portal.

EDIT: If i change my APN from TelkomInternet to Internet it connects but I can't access anything.
Click to expand...

What IP address do you get? Can you see the connection in customer portal (on the connectivity page)?

(You should get an IP in 105.185.*; you should see your session in customer portal).
 
ranger said:
Sure, log in to customerportal.telkomsa.net . When authentication has worked correctly, you will see something new (what youbsee depends on whether you have the IDS feature or just the normal capped data).

Also, if it qas provisiomed correctly, you will see some (mimimal) details on the 'Password' page in customer portal.



What IP address do you get? Can you see the connection in customer portal (on the connectivity page)?

(You should get an IP in 105.185.*; you should see your session in customer portal).
Click to expand...

I see nothing... anywhere.

If I use TelkomInternet it won't connect, if I use Internet it connects but I can't browse. :o
 
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Anyone having issues?

Not loading, malwarebytes website won't load either. Nothing downloading. Wth?
 
Spontaneous spinach said:
Whoa sorry for the late response but my speed seems to be excellent during the night, from my investigation i achieve max speed
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Thanks. I need to do more investigation as my situation has not improved.

How does one do a traceroute?
 
Go to command prompt, if in win10 click on the search/cortana button and type in cmd command prompt will show for selection, hit enter. Black box with white text will appear. Type tracert followed by a space and an address you want to trace a route to. ie. tracert twitter.com this will then do a trace route to twitter.

On a side, note, telkom been going up and down in Durban here all day. Still no free upgrade. Grrr
 
Anyone in PE struggling to stream video on international servers? My 10mbit uncapped line stream 1080p on Yotube fine ,but UK international servers 1mbit at most a buffering mess.
 
yeah, international is crawling along. Authentication especially being blocked, just dies out. Have to constantly rehit enter and refresh. Line gone down multiple times past 24 hours....
 
ranger said:
Ah, sorry, I misread your previous post. It must auth on TelkomInternet to work.
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The Telkom store logged a fault on my behalf so when I received an SMS this evening saying my case had been resolved I was pleasantly surprised.

Of course when I switched on the mobile wifi with the SIM inside and it still wasn't working I was wasn't particularly surprised.
 
20MBPS Telkom line cant even run skype audio call.

https://speedtest.mybroadband.co.za/result/2542947

very very frustrating... trying to play a game of rocket league, and skype audio call.. (which I do from time to time) on a 20meg line... I know the fine print says Telkom doesn't guarantee speeds... but surely they can do better than getting me disconnected from skype several times in 10 mins.
 
i'm in Gillits not getting DC's but a friend in pinetown is getting DC'ed every few minutes

My net is crawling for some reason everything feels slow, weird thing is speedtest and ping is fine but it's feels laboured

Downstream Line Rate (Kbps): 5120 shouldn't this be on 4mb as per my package?
Upstream Line Rate (Kbps): 512

could it be DNS related?

EDIT: I slapped in google DNS, and it feels better, but to tired to give AF now :D
 
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