Telkom Internet Capped/Uncapped User Feedback (Pt2)

[MickeyD]

All downlads completed last night including backlog from previous night's mess....

 

[bwana]

When I queried these speeds with TI yesterday I was told I really shouldn't expect speeds in excess of 2mb on a 4mb line…

 

[shanezn]

Problem is which ISP do you go to? They all got people bitching about their service. I'm not interested in any business accounts as I dont think its worth it if you only pull between 100 and 150gigs on average per month.
Ti used to be great.
I stuck through all the slowness and silence about the real problem at the start of the year but I'm not gonna sit around again and wait 3 months for Ti to fix it or even get any sort of response

Now add an increase into the equation and Ti doesn't look as good as it once was....

Yep, the money saving aspect is officially out the window. A mate of mine went with the Afrihost 100GB (50+50) capped account. Tested with his Afrihost account and I had no problems. I was able to get full line speed on downloads. Went back to Telkom settings and had the same problem, so it's definitely ISP related. I've only done around 30GB for July on TI. My buddy says Afrihost it's working very well for him. He was with Telkom until last week. Might just look at that, although I'd hate to be restricted by a cap, even though I average around that per month.

 

[MickeyD]

When I queried these speeds with TI yesterday I was told I really shouldn't expect speeds in excess of 2mb on a 4mb line…

Hope you told them where to get off?

 

[MickZA]

Last night I got 250MB down between 0-6am, now I'm getting a dismal fluctuating 50kB/s.

Definite problem last night, I was torrenting the Centos 7 Full & Live isos from the SAIX server links and, as can be seen from the graph, it only got going just before 06:00.

I've paused these torrents and will see how they perform tonight.

 

[bwana]

Hope you told them where to get off?

I'm guessing you don't deal with 10210 support very often?

 

[MickeyD]

I'm guessing you don't deal with 10210 support very often?

Never fecking ever. They should outsource it to India - cannot get any worse!!!

When I've reported faults for mates I use the sms route.

 

[bwana]

Never fecking ever. They should outsource it to India - cannot get any worse!!!

When I've reported faults for mates I use the sms route.

SMS route?

 

[MickeyD]

SMS route?

http://www.telkom.co.za/sites/athome/contactus/faultssmsus/&null#.U8Yqv5SSyE4

Report a fault

SMS your fault to 30591

Residential customers can report their faulty telephone service by sending an SMS. Please include the word SERVICE and your 10 digit telephone number when logging a fault. Please note that the SMS is free

 

[MickeyD]

And once you have a fault ref, do this... http://mybroadband.co.za/vb/showthr...lkom-folks?p=11895871&viewfull=1#post11895871

 

[bwana]

http://www.telkom.co.za/sites/athome/contactus/faultssmsus/&null#.U8Yqv5SSyE4

Report a fault

SMS your fault to 30591

Residential customers can report their faulty telephone service by sending an SMS. Please include the word SERVICE and your 10 digit telephone number when logging a fault. Please note that the SMS is free

From changing ISPs so many time I've noticed that establishing a connection is taking about a minute longer than it used to.

 

[MickeyD]

From changing ISPs so many time I've noticed that establishing a connection is taking about a minute longer than it used to.

Don't panic is your service dips for a minute... busy.

 

[bwana]

Don't panic is your service dips for a minute... busy.

Panic? We only do that here when someone yells tsunami…

 

[yaeger]

When you download between midnight and 6, does it add to your cumulative totals?

EDIT: The totals for the last two days are 99% usenet downloads, between midnight and 6am.

 

[MickeyD]

When you download between midnight and 6, does it add to your cumulative totals?

EDIT: The totals for the last two days are 99% usenet downloads, between midnight and 6am.

Yes. But it should not impact your "usage bar" on TItracker.

 

[yaeger]

Yes. But it should not impact your "usage bar" on TItracker.

Thanks Thank clears up all my confusion.

 

[ponder]

Yes. But it should not impact your "usage bar" on TItracker.

Yip.

 

[KoKaRoT]

How is TI Uncapped these days for P2P?

 

[NorthPole]

Anyone's connections being useless? Can't get onto MBB, ping requests time out, switched to Afrihost seems to working fine though...

 

[Yuu]

@NorthPole - yip, switched to backup account too. Telkom underground cable fault . Hopefully mybb will have an article up so this thread doesn't get flooded .