Telkom Internet Capped/Uncapped User Feedback (Pt2)

[ponder]

Yup rubbish here too, im paying for two accounts just so i can get reliable internet in the evening.

I'm updating a linux install in VB right now and it's pulling stuff down at <30kb/s, yes that's 'bits' and not 'bytes'.

 

[Unhappy1]

I'm updating a linux install in VB right now and it's pulling stuff down at <30kb/s, yes that's 'bits' and not 'bytes'.

Fek, mines not that bad but its running around 1/6th line speed.

 

[The_Mowgs]

So nice of telkom to suspend your connection because you are a "power user" after downloading 80gig on a 2meg "uncapped" line.

Stop selling your "uncapped" product please.

 

[MickeyD]

So nice of telkom to suspend your connection because you are a "power user" after downloading 80gig on a 2meg "uncapped" line.

Stop selling your "uncapped" product please.

Suspended or throttled?

 

[The_Mowgs]

Suspended. No internet at all.

 

[Hectic]

I left TI as my ISP somewhere in February/March, but kept my ISP emails addresses till I was happy that I have informed most people of my new email address.

I canceled them this morning and was told there is a 30 day notice before they are cancelled.
Crazy.

 

[MickeyD]

Suspended. No internet at all.

Accept the AUP or dial 10210 and ask them to accept it on your behalf.

 

[ponder]

I left TI as my ISP somewhere in February/March, but kept my ISP emails addresses till I was happy that I have informed most people of my new email address.

I canceled them this morning and was told there is a 30 day notice before they are cancelled.
Crazy.

Why do you use and ISP email address? It just makes life so much more complicated.

 

[Yuu]

Should we [whomever can lend some time] not make a video tutorial on how to accept the AUP? Whenever someone asks, we can say refer to the OP or a link from Ti to the video. as an additional help option.

 

[webdev]

Should we [whomever can lend some time] not make a video tutorial on how to accept the AUP? Whenever someone asks, we can say refer to the OP or a link from Ti to the video. as an additional help option.

Sounds like a plan. Please hand over your details so I can help you reach the AUP page

 

[Spamhater]

So nice of telkom to suspend your connection because you are a "power user" after downloading 80gig on a 2meg "uncapped" line.

Stop selling your "uncapped" product please.

My internet usage on a 2mb home uncapped



Prioritise your internet usage

 

[alternate]

I can't even stream twitch on low properly
Does anyone else have problems with http://www.twitch.tv/roomonfire

 

[Spamhater]

I can't even stream twitch on low properly
Does anyone else have problems with http://www.twitch.tv/roomonfire

streaming perfect with no buffering on a 2mb line

 

[ponder]

I can't even stream twitch on low properly
Does anyone else have problems with http://www.twitch.tv/roomonfire

If you are in KZN you can't stream jack or do anything else for that matter.

 

[seted]

I live in Durban. The constant buffering has remained unresolved for an absurdly long period of time. Will another ISP work in Durban?

If Telkom continues to offer an inferior service I am going to refer my complaint to ICASA or the NCC.

 

[Kr1mZoN]

Yeah, I can hardly stream twitch using mobile quality never mind low (also in KZN). Amazingly supersport streaming isn't too bad. On 4mb, still in the green having used 157.5gb.

 

[shanezn]

If Telkom continues to offer an inferior service I am going to refer my complaint to ICASA or the NCC.

Don't bother. They'll just hit you with the usual response of their service being "Up to 2/4/10Mbps." Grab a free WebAfrica 2GB and/or Afrihost free 1GB and test with those accounts.

 

[Underworld]

So nice of telkom to suspend your connection because you are a "power user" after downloading 80gig on a 2meg "uncapped" line.

Stop selling your "uncapped" product please.

Go to https://secure.telkomsa.net/titracker/ and accept the AUP

 

[MickZA]

TI Uncapped 10MB:

 

[venom]

I have a 2mb line with telkom. I usually use about 130-140 gigs per month. But Telkom kept throttling me at +-110 gigs ( I don't always download during 12-7am). So I have upgraded to 4mb uncapped data with my 2mb line, and now I'm throttled again at 170gigs (including the 12-7am downloads)

Does that sound right?