Telkom Internet Capped/Uncapped User Feedback (Pt2)

Grouter said:
I am of the opinion that there is simply a fundamental lack of not only bandwidth but also infrastructure country-wide.

It isn't coping with the massive uptake and increase in demand for bandwidth in recent years.

Like eskom, planning simply didn't happen.

So IMHO this is why 'isp-hopping' is really just a waste of time. They are all struggling in one way or another to balance demand with customer satisfaction with trying to make a profit.

So all these uncapped feedback threads are indeed "just pages full of excuses" for the reasons I mention.

I'm over it. Just keep hoping it eventually improves.
Click to expand...

I agree with everything you say here, but It does feel like capped accounts outperform uncapped accounts, and have less issues. (Issues nonetheless!) I sometimes think that uncapped users are handicapped at peak times to ensure capped users get better speeds, as the ISP's must try to maintain their unshaped policy with capped accounts as much as possible. Because uncapped accounts are advertised as unshaped, they can shape them any way they want with less fear of backlash.

I am going to give Web Africa 60+120 a go. I hardly ever go over 90 gigs a month, and that includes 12-7am schedueling, and this account is cheaper than the Telkom 2mb uncapped account. So if it also struggles, at least it struggles for a bit cheaper !
 
bopman said:
I agree with everything you say here, but It does feel like capped accounts outperform uncapped accounts, and have less issues. (Issues nonetheless!) I sometimes think that uncapped users are handicapped at peak times to ensure capped users get better speeds, as the ISP's must try to maintain their unshaped policy with capped accounts as much as possible. Because uncapped accounts are advertised as unshaped, they can shape them any way they want with less fear of backlash.

I am going to give Web Africa 60+120 a go. I hardly ever go over 90 gigs a month, and that includes 12-7am schedueling, and this account is cheaper than the Telkom 2mb uncapped account. So if it also struggles, at least it struggles for a bit cheaper !
Click to expand...
Those type of accounts are viable alternative to uncapped, which is in a bad place at present. It takes more data management, but the freedom to download on demand is very appealing and the data difference is not great, especially for a reduced price.
 
Arksun said:
I'm fairly certain that if telkom dropped price for IPC, it would change everything
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bopman said:
So if it also struggles, at least it struggles for a bit cheaper !
Click to expand...

Yep, price: It's what it comes down to, isn't it. It's the reason I stay with TI in the main. With my bundle discounts it's the cheapest option for me.
 
I am so gatvol for Telkom. My download speed is 0.6MBPS and ping is 262ms. I phoned 10210 and after being on hold for over 10 minutes the idiot who answered the phone decided not to help me and hang up before resetting the port. Why can't telkom have a self service site like other ISP's where I can do it myself?
 
Telkom is slow

I am so gatvol for Telkom. My download speed is 0.6MBPS and ping is 262ms. I phoned 10210 and after being on hold for over 10 minutes the idiot who answered the phone decided not to help me and hang up before resetting the port. Why can't telkom have a self service site like other ISP's where I can do it myself? :mad::mad:
 
Nightsurfer and p2p behaved normally last night, guess those changes ranger said they were making to p2p shaping have been applied.
 
Weird, everything is working perfectly my side although i did have slightly higher pings whilst gaming last night but that only lasted a few hours.
 
Seems to be a problem with MyBB, double posts and packet loss today, not seeing it on other sites:
Code: 
mick@house ~$ ping -qc 10 mybroadband.co.za
PING mybroadband.co.za (197.242.89.170) 56(84) bytes of data.

--- mybroadband.co.za ping statistics ---
10 packets transmitted, 9 received, [B]10% packet loss[/B], time 9009ms
rtt min/avg/max/mdev = 135.753/147.478/175.151/11.132 ms
mick@house ~$ ping -qc 10 mybroadband.co.za
PING mybroadband.co.za (197.242.89.170) 56(84) bytes of data.

--- mybroadband.co.za ping statistics ---
10 packets transmitted, 9 received, [B]10% packet loss,[/B] time 9011ms
rtt min/avg/max/mdev = 135.199/142.199/164.647/11.175 ms
mick@house ~$ ping -qc 10 bbc.co.uk
PING bbc.co.uk (212.58.244.18) 56(84) bytes of data.

--- bbc.co.uk ping statistics ---
10 packets transmitted, 10 received,[B] 0% packet loss,[/B] time 9009ms
rtt min/avg/max/mdev = 162.648/165.098/176.480/4.144 ms
mick@house ~$ ping -qc 10 bbc.co.uk
PING bbc.co.uk (212.58.246.104) 56(84) bytes of data.

--- bbc.co.uk ping statistics ---
10 packets transmitted, 10 received,[B] 0% packet loss[/B], time 9010ms
rtt min/avg/max/mdev = 190.310/190.964/191.984/0.495 ms
mick@house ~$ ping -qc 10 mybroadband.co.za
PING mybroadband.co.za (197.242.89.170) 56(84) bytes of data.

--- mybroadband.co.za ping statistics ---
10 packets transmitted, 9 received, [B]10% packet loss,[/B] time 9010ms
rtt min/avg/max/mdev = 134.117/139.571/143.015/2.468 ms
mick@house ~$
 
nadimm said:
I'm currently on mweb 4mb uncapped which I've cancelled. My usage is about 110gb/mo with about 70% downloads. The rest is streaming, browsing. For similar cost, should I go for

Do premium plus (50gb @ 10mb @ R584) Do elite (50gb @ <20mb @ R601)
Do uncapped advanced (fup gb @ 4mb @ R585)



http://www.telkom.co.za/sites/athom...roduct1=do Elite&product2=do Uncapped Advance
Click to expand...

4Mb Uncapped would be the best option for you. You can do way more than 110GB with it ... when Telkom Internet works properly :)
 
Every day it works alright-ish, then 5pm on the dot, this:
15nlnkk.jpg

Seriously Telkom. The fact that it happens every day on the exact same time on the exact same minute tells me you heavily shape some of us uncapped users. But 8kb/s. Come on... I'm only on 45 gigabytes for this month for pete sake... Thank goodness only 29 more days of this.
 
Afrihost to the rescue, just to confirm it is Telkom ISP, not my line:
vh6z34.jpg
 
nadimm said:
I'm currently on mweb 4mb uncapped which I've cancelled. My usage is about 110gb/mo with about 70% downloads. The rest is streaming, browsing. For similar cost, should I go for

Do premium plus (50gb @ 10mb @ R584) Do elite (50gb @ <20mb @ R601)
Do uncapped advanced (fup gb @ 4mb @ R585)



http://www.telkom.co.za/sites/athom...roduct1=do Elite&product2=do Uncapped Advance
Click to expand...

shanezn said:
4Mb Uncapped would be the best option for you. You can do way more than 110GB with it ... when Telkom Internet works properly :)
Click to expand...

Thanks. Was thinking that 50gb capped account might be more than enough for my needs (taking into account night surfer - I assume this is on all accounts) and for the same price as uncapped I'll get a much faster line speed.
 
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