Telkom Internet Uncapped User Feedback.

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My line speed at the moment is no higher than 30kb/s well done telkom, no support online or by telephone,if i had my way i would burn telkom down plus the so called techs.welcome to the new improved s.a where greed and corruption are the order of the day.:mad:
 
High latency

Hi Ranger. I'm helping a friend diagnose their high latency.

Code:
Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  10.0.0.2
  2    11 ms    11 ms    12 ms  224-40-1.dsl.subscriber.telkomsa.net [105.224.40.1]
  3   151 ms   148 ms   148 ms  224-0-6.dsl.subscriber.telkomsa.net [105.224.0.6]
  4   145 ms   143 ms   144 ms  224-0-13.dsl.subscriber.telkomsa.net [105.224.0.13]
  5   149 ms   148 ms   150 ms  rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.37]
  6   142 ms   140 ms   140 ms  196.43.11.202
  7   136 ms   136 ms   134 ms  196.43.25.138
  8   138 ms   136 ms   139 ms  gigabitethernet1-1-2.vic-pr-1.mweb.co.za [197.80.4.118]
  9   168 ms   173 ms   170 ms  tengig0-0-0-1.vic-p-1.mweb.co.za [197.80.4.140]
 10   168 ms   165 ms   167 ms  tengig0-7-0-0.vic-p-2.mweb.co.za [197.84.4.36]
 11   168 ms   166 ms   168 ms  TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]
 12   159 ms   158 ms   156 ms  vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
 13   247 ms   161 ms   161 ms  196.28.178.66
 14   171 ms   174 ms   173 ms  cte-core-sw2.vwol.net [196.41.144.35]
 15   162 ms   160 ms   161 ms  www.mweb.co.za [196.2.63.110]

Trace complete.

tracert www.techconcepts.co.za

Tracing route to atcaltdevl01.ltc.co.za [66.8.77.86]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  10.0.0.2
  2    12 ms    13 ms    11 ms  224-40-1.dsl.subscriber.telkomsa.net [105.224.40.1]
  3   115 ms   114 ms   118 ms  224-0-6.dsl.subscriber.telkomsa.net [105.224.0.6]
  4   123 ms   230 ms   210 ms  224-0-13.dsl.subscriber.telkomsa.net [105.224.0.13]
  5   116 ms   118 ms   117 ms  rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.37]
  6   110 ms   110 ms   109 ms  196.43.11.202
  7   107 ms   106 ms   104 ms  196.43.25.138
  8   112 ms   109 ms   110 ms  mtn-gw.telkom-ipnet.co.za [196.25.58.18]
  9   110 ms   110 ms   112 ms  41.181.139.108
 10   101 ms   101 ms   101 ms  196.44.31.97
 11    99 ms    99 ms   101 ms  ge1-0-0.cr5.jnb6.za.mtnbusiness.net [196.30.1.105]
 12    99 ms    98 ms    98 ms  mail.isl-jhb.co.za [196.31.63.130]
 13    94 ms    98 ms    93 ms  mail.isl-jhb.co.za [196.31.63.130]
 14    97 ms    97 ms    97 ms  66.8.39.106
 15   107 ms   106 ms   107 ms  csw1.main-s1.techconcepts.co.za [66.8.88.82]
 16   120 ms   119 ms   121 ms  fw3.techconcepts.co.za [66.8.85.227]
 17   126 ms   124 ms   123 ms  altechacademy.co.za [66.8.77.86]

Trace complete.

Hop 3 looks at Telkom's side.

And even 151ping to a JHB speed test when she is in JHB:

http://www.speedtest.net/my-result/2813798476
 
My line speed at the moment is no higher than 30kb/s well done telkom, no support online or by telephone,if i had my way i would burn telkom down plus the so called techs.welcome to the new improved s.a where greed and corruption are the order of the day.:mad:

I just saw that the twitter guys answered a query on Twitter. Try them?
@Telkomza
 
That's basically constantly full out 1000Kb/sec since the beginning of the month. That is going to involve some crying next week.

Well, i know i am going to be slowing down around 800GB +- since i reached that and didn't get throttled. Am the guinea pig here guys, relax :D.

Am so lazy to update with usage so expect it sometime this month :p.

What the hell is he downloading?
This usage is browsing, YTubin' and grabbing my usual dose of itunes rips of tv shows recently out. The Sopranos 1080p to replace my 720p versions :p. Am QoQ (Quality over Quantity) kinda guy :).

Only crying is HDD space running out, there is never enough to archive but always enough time to watch ;-).
 
Well, i know i am going to be slowing down around 800GB +- since i reached that and didn't get throttled. Am the guinea pig here guys, relax :D.

Am so lazy to update with usage so expect it sometime this month :p.


This usage is browsing, YTubin' and grabbing my usual dose of itunes rips of tv shows recently out. The Sopranos 1080p to replace my 720p versions :p. Am QoQ (Quality over Quantity) kinda guy :).

Only crying is HDD space running out, there is never enough to archive but always enough time to watch ;-).

No need to archive with Netflix. You should try it.
 
Yes its hidden. Still... it tell me, video is stuttering, pls turn down to lower quality on 4mb :(
 
hi, i have 2mbps uncapped and was a dedicated streamer:) i watch hulu (coutesy uno telly) but somehow i can never watch medium and high quality anymore? anything changed? below is how it streams to my pc

i've attached my speeds when i'm streaming. it all seems very jittery and i'm not getting anywhere my line speed while streaming?streaming.PNG

is this normal? i'd expect less spikes when streaming or at least more consistent high spikes...
 
Last edited:
OK something has definitely changed over night run the trace route to bbc again this morning and now I no longer get the exchange congestion thing.

C:\>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 8 ms 9 ms 224-40-1.dsl.subscriber.telkomsa.net [105.224.40.1]
3 12 ms 11 ms 11 ms 224-0-6.dsl.subscriber.telkomsa.net [105.224.0.6]
4 11 ms 11 ms 15 ms 224-0-13.dsl.subscriber.telkomsa.net [105.224.0.13]
5 12 ms 12 ms 13 ms rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.37]
6 180 ms 179 ms 179 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.43.9.58]
7 197 ms 204 ms 207 ms 93-126-245-83.packetexchange.net [83.245.126.93]
8 * * * Request timed out.
9 273 ms 376 ms 347 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
10 199 ms 198 ms 199 ms 132.185.255.156
11 207 ms 206 ms 207 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.

Will do some further testing, but things are starting to look up.
 
Ping still high on everything.

I emailed support, but no reply other than the automated one as yet.
 
I am getting this product on Friday. So will probably be here then bitching about crap internet LOL
 
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