Telkom Internet Uncapped User Feedback.

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MickZA said:
Think you'll find there's a problem with the MyBB speedtest as I get the same sort of results.

Speedtest.net and real time download testing indicate no problems with local or international.
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Okay thx Mick.
Will look into that.
 
Wackyza said:
@Ranger @ TelkomZa

How is it that we still have no word on from you guys as to what has been happening the last week? I have done 55gb this month on a 4mb account so I am definitely not a power user. My exchange is not congested. My line syncs at full speed, yet speed test returns results that of 1mb consecutively day after day. You cannot tell me, with all of the people posting over the last few days, that it is congestion/throttling etc. The people posting are to widely spreak geographically and speeds posted vary too much. All we want to know, is what is currently happening behind the scenes as something is clearly being tinkered with/trialed.
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I would like to add that me and my wife are both on TI capped products and we experience the exact same problem. It is not congestion because when I switch to my FNB account everything works perfectly on my 10mbps line. I have also only consumed 10Gb from my allowed 20Gb so far this month.
 
IAMUSER said:
It is not congestion because when I switch to my FNB account everything works perfectly on my 10mbps line.
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That is an excellent point, and one that I will put to the test this evening when everything will inevitably fall to $h!t for 4 hours, like clockwork. Forgot I have an FNB and Afrihost free 1GB to test with. If those 2 accounts work perfectly during that time, what does that suggest, if it's not congestion ? And, bare in mind, at 10pm, everything comes back to normal on my TI account. Even now, everything is 100% fine. Just waiting for 6pm to see what happens.

What I know so far (Between 6pm and 10pm 2 days in a row)

The pros :
- Browsing is fine
- P2P downloads work at full speed (and I don't even use P2P)
- YouTube streams perfectly at 480p on my 2MB Uncapped line

The cons :
- Local pings are in the upper 700's
- International pings are in the upper 1000's
- Http downloads fluctuate between 5-50kbps, but hover around 20kbps mostly

When this happens tonight, I will test all of the above with my FNB and Afrihost account and make comparisons.
If I get the same results, I'll follow ranger's advice and log the fault to investigate congestion.
 
ponder said:
No offence but you sound like a C*NT right now!

Sure they got limits before you get throttled but it's nothing like mweb etc. Most people by now know that 1mbs users get throttled around 120GB, 2mbs user 240GB, 4GB users 450GB, 8mbs users 880GB.

Wtf is your problem? What is the point you're trying to get across?

The service actually works pretty well wether you are throttled or not.
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just trying to get the message across. Thought it would help people who didnt understand how new T1 works.
 
Looks like this is becoming widespread; @TelkomZA account getting hammered with the same requests.
Local Speedtest: 700ms latency, 0.86Mbps download on TI 10Mb uncapped, normal user according to Telkom Useage Tracking Tool.

I've logged a fault with TI.
 
And then my TI was ded. Router authenticates and connects but thats as far as it goes. No ICMP no HTTP. Currently connecting at full speed via FNBConnect.

I keep telling myself to go get a telkom phone for those long hours on 10210 but alas, its seems im going to have a high cell bill again this month.

*&^$^#%^#)(@#*(^#@%*&%^@#$(^!!!!!!!!!!
 
Time to log a call.
2mb line

2259006192.png
 
you'd be surprised actually at how much having much lower than usual upload affects overall speed :p
 
Mine's also gone wacked. TI 4 Meg uncapped. Pages not loading, slow as hell when they do. Switch over to my old Mweb account and everything's fine. Not a happy new user - Just migrated from Mweb on monday. Luckily that account's still active till the end of the month. This feels like dial-up.

Edit: I'd post a speedtest, but neither the OOkla one or the mybroadband one will even load...
 
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Grouter said:
... Just migrated from Mweb on monday. Luckily that account's still active till the end of the month. This feels like dial-up.
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I'm guessing they haven't set up your profile correctly (not uncommon :() ... PM TelkomZA with your username and ask him to investigate.
 
MickZA said:
I'm guessing they haven't set up your profile correctly (not uncommon :() ... PM TelkomZA with your username and ask him to investigate.
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I connected on Monday at mid-day for the first time on my new telkom username. Have done 17 Gb of traffic since then, and all was fine until a couple of hours ago. I was really enjoying 4 meg for 48 hours! Surely if the profile was incorrectly set up, it would have been iffy from the get-go?
 
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