Telkom Internet Uncapped User Feedback.

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Here are my results. Any advice what this means?

Tracing route to google.co.za [165.165.38.29]
over a maximum of 30 hops:

1 2 ms 5 ms 2 ms 192.168.1.1
2 2035 ms 1776 ms 1591 ms ti-224-132-01.telkomadsl.co.za [105.224.132.1]
3 1575 ms 996 ms 1081 ms ti-228-0-06.telkomadsl.co.za [105.228.0.6]
4 1349 ms 1354 ms 1496 ms ti-228-0-13.telkomadsl.co.za [105.228.0.13]
5 1514 ms 1694 ms 2355 ms rndf-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.41]
6 1782 ms 2751 ms * 196.43.11.218
7 1902 ms 1659 ms 1264 ms 196.43.26.58
8 1409 ms 1611 ms 1609 ms 165.165.38.29

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 3 ms 2 ms 2 ms 192.168.1.1
2 1495 ms 2536 ms 1737 ms ti-224-132-01.telkomadsl.co.za [105.224.132.1]
3 2381 ms * 1664 ms ti-228-0-06.telkomadsl.co.za [105.228.0.6]
4 1855 ms 2097 ms 1923 ms ti-228-0-13.telkomadsl.co.za [105.228.0.13]
5 1691 ms 1595 ms 1606 ms 165.165.216.217
6 1957 ms 1964 ms 1743 ms fra-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.43.9.110]
7 1501 ms 1779 ms 1632 ms te0-7-0-11.rcr21.fra06.atlas.cogentco.com [149.11.20.65]
8 2244 ms 2307 ms 2006 ms ntl.lon01.atlas.cogentco.com [130.117.15.194]
9 1804 ms 1605 ms 1480 ms vlan90.csw4.Frankfurt1.Level3.net [4.69.154.254]
10 1990 ms 2375 ms 2116 ms ae-92-92.ebr2.Frankfurt1.Level3.net [4.69.140.29]
11 2092 ms 1807 ms 1605 ms ae-21-21.ebr2.London1.Level3.net [4.69.148.185]
12 2161 ms 1731 ms 2125 ms ae-58-223.csw2.London1.Level3.net [4.69.153.138]
13 2005 ms 2087 ms 1640 ms ae-21-52.car1.London1.Level3.net [4.69.139.98]
14 1594 ms 1886 ms 2630 ms 212.187.193.10
15 2174 ms 2320 ms 2231 ms gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
16 2339 ms 2172 ms 2154 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

International Speedtest
Downloaded 20.0 megabytes in 5:21 seconds. (63.74 KB/s)

Local Speedtest

Click to expand...
 
Pakka said:
Here are my results. Any advice what this means?
Click to expand...

That 2nd hop is ridiculous man! Your exchange is definetly congested or they could be working on it doing upgrades.

I been finding I have to reboot my router at least once a day and my pings have been very erratic, anywhere from 29ms to 500ms.
I called Telkom and they said there are currently upgrades going on at my exchange and it will be like this for a few weeks.

Give them a call, its free and wont hurt.
 
Thank's guys. Guess I'll take a look at it again tomorrow, else ring them up!
 
Just hit one full hour of on the line with 10210.. theres a local exchange down the road that is going to lose its windows right now! fken pathetic bunch of time wasters.....
 
i put my cordless phone down with the call still going in background... walked to the local exchange and made a nice cross on the window to aim at... walked the 500M back and im still holding... 1 hour 12 minutes... You guys recon i must go back and throw that brick and return to my call ? :D
 
I hate to break it to you but you might have to call again during office hours
 
Gaming is beyond useless tonight, my ping in dota 2 was >500ms the entire game but If I ping the server the latency is low, same with teamspeak, I ping the server and its low but teamspeak registers its high. The traffic management system is stuffed. I am on a capped account too so I should be getting the best results :mad:
http://postimg.org/image/u7nlmra6f/full/
 
last time i phoned i got helped after 30 minutes and that was at 7:30pm... doesnt give you operating hours and i have phoned plenty of times outside of office hours...
 
OK. So I'm not a Telkom Uncapped subscriber but for the past 3 nights in a row I've been having latency problems.

Code: 
C:\Users\Admin>ping www.bbc.co.uk -t

Pinging www.bbc.net.uk [212.58.246.92] with 32 bytes of data:
Reply from 212.58.246.92: bytes=32 time=529ms TTL=52
Reply from 212.58.246.92: bytes=32 time=568ms TTL=52
Reply from 212.58.246.92: bytes=32 time=609ms TTL=52
Reply from 212.58.246.92: bytes=32 time=633ms TTL=52
Reply from 212.58.246.92: bytes=32 time=717ms TTL=52
Reply from 212.58.246.92: bytes=32 time=663ms TTL=52
Reply from 212.58.246.92: bytes=32 time=677ms TTL=52
Reply from 212.58.246.92: bytes=32 time=774ms TTL=52
Reply from 212.58.246.92: bytes=32 time=767ms TTL=52
Reply from 212.58.246.92: bytes=32 time=805ms TTL=52
Reply from 212.58.246.92: bytes=32 time=784ms TTL=52
Reply from 212.58.246.92: bytes=32 time=846ms TTL=52
Reply from 212.58.246.92: bytes=32 time=388ms TTL=52
Reply from 212.58.246.92: bytes=32 time=888ms TTL=52

Ping statistics for 212.58.246.92:
    Packets: Sent = 14, Received = 14, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 388ms, Maximum = 888ms, Average = 689ms
Control-C
^C
C:\Users\Admin>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.92]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.1.1
  2   345 ms   347 ms   920 ms  196-210-134-129.dynamic.isadsl.co.za [196.210.134.129]
  3   939 ms   936 ms  1026 ms  196.38.72.229
  4   999 ms   118 ms   559 ms  cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
  5  1118 ms  1071 ms  1122 ms  core1-pkl-tg0-7-0-0.ip.isnet.net [168.209.1.162]
  6   258 ms  1260 ms  1361 ms  core1b-dock-tenge-0-4-0-0-127.ip.isnet.net [168.209.201.77]
  7  1328 ms   291 ms  1302 ms  bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
  8     *        *        *     Request timed out.
  9  1591 ms   658 ms  1523 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
 10     *        *        *     Request timed out.
 11  1100 ms   875 ms  1114 ms  bbc-vip013.cwwtf.bbc.co.uk [212.58.246.92]

Trace complete.

What can I do to rectify this problem?
 
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I think adsl support line on 10210 is 24/7. Only account related stuff ect is business hours. I stand to be corrected though. :)
 
what is the news server address for telkom internet users??
news.saix.net does not seem to work
news.telkomsa.net does though, but its very erratic!!
 
XennoX said:
OK. So I'm not a Telkom Uncapped subscriber but for the past 3 nights in a row I've been having latency problems.

Code: 
C:\Users\Admin>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.92]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.1.1
  2   345 ms   347 ms   920 ms  196-210-134-129.dynamic.[B]isadsl[/B].co.za [196.210.134.129]
  3   939 ms   936 ms  1026 ms  196.38.72.229
  4   999 ms   118 ms   559 ms  cdsl2-rba-vl150.ip.[B]isnet[/B].net [196.38.73.9]
  5  1118 ms  1071 ms  1122 ms  core1-pkl-tg0-7-0-0.ip.[B]isnet[/B].net [168.209.1.162]
  6   258 ms  1260 ms  1361 ms  core1b-dock-tenge-0-4-0-0-127.ip.[B]isnet[/B].net [168.209.201.77]
  7  1328 ms   291 ms  1302 ms  bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
  8     *        *        *     Request timed out.
  9  1591 ms   658 ms  1523 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
 10     *        *        *     Request timed out.
 11  1100 ms   875 ms  1114 ms  bbc-vip013.cwwtf.bbc.co.uk [212.58.246.92]

Trace complete.
Click to expand...

:erm: That shows us that you are on the Internet Solutions network and not Telkom. I think you are barking up the wrong tree here...

Maybe you should change the account configured on your router to the new Telkom one...

A traceroute on the Telkom network would look something like this,

Code: 
[xxxx@obelix ~]$ traceroute www.bbc.com
traceroute to www.bbc.com (212.58.246.94), 30 hops max, 60 byte packets
 1  * * *
 2  ti-224-16-01.[B]telkomadsl[/B].co.za (105.224.16.1)  25.184 ms  29.194 ms  31.178 ms
 3  ti-224-0-38.[B]telkomadsl[/B].co.za (105.224.0.38)  49.240 ms  49.883 ms  52.623 ms
 4  ti-228-0-13.[B]telkomadsl[/B].co.za (105.228.0.13)  54.353 ms  56.192 ms  58.125 ms
 5  165.165.216.217 (165.165.216.217)  63.063 ms  65.180 ms  67.061 ms
 6  lon-ip-hsll-1-gig-7-1-0.[B]telkom[/B]-ipnet.co.za (196.43.9.58)  241.198 ms  218.091 ms  218.073 ms
<snip>

But ja it's always poor Telkom's fault :p
 
Last edited:
What is daytime P2P shaping like on TI while under 100gb usage?

Thinking of moving.
 
Last edited:
shanezn said:
I just need a bit of advice ...

I've been upgraded to 4Mb Uncapped from 2Mb, but I'm only able to sync at 3Mb. Call Centre agent told me there's a lot of noise on my line, so dispatched a Telkom technician to investigate. He came over, and found no problems. I'm about 1Km from the exchange. Just wanting to know, could it possibly be my router that's causing the problem ? Had it since 2008'ish. Just curious before I buy a new one. I have a Tenda. Not sure of the model, but like I said, it's roughly 5 years old now. Don't really know of anyone near me whose router I can borrow to test with either.
Click to expand...

Disconnect all filters/phones/faxes/alarms etc from the line and check your adsl stats on the router. Disconnect the router and plug in the phone, press '0' to get rid of the dial tone and listen for noise on the line. If the noise is still there get telkom to fix it and dont back down. If you plug a filter in and noise starts or gets worse replace it. I doubt it your router but plug it in and see if noise gets worse or stays the same.
 
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