Telkom Internet Uncapped User Feedback.

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We believe most problems should be fixed as of around 17h30. If you're still getting very slow access, please provide:
-traceroute to the server
-speedtests (local and international on speedtest.mybroadband.co.za are fine)

NNTP downloads at 1/3 of line capacity on 10Mbit, hulu breaking up, netflix unusable.

Sorry Ranger, nothing is fixed for me.

Don't have the time to post the info you need as it's much easier hopping onto Afrihost where everything is perfect.

I know you are not to blame, but this has reached Nkandla-gate proportions of ridiculousness.

Perhaps you can help me with my TI cancellation ? After 45 minutes on hold today I gave up.

It seems I cannot even free myself from this Telkom induced purgatory.
 
Seems better...

3231399670.png

3231408022.png



Tracing route to bbc.co.uk [212.58.246.103] over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 15 ms 10 ms 10 ms ti-224-140-01.telkomadsl.co.za [105.224.140.1]
3 29 ms 29 ms 28 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 35 ms 35 ms 35 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 27 ms 27 ms 28 ms 165.165.214.213
6 179 ms 179 ms 178 ms lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.43.9.46]
7 218 ms 218 ms 218 ms ldn-b5-link.telia.net [62.115.35.89]
8 210 ms 209 ms 209 ms atos-ic-151907-ldn-b5.c.telia.net [80.239.132.142]
9 * * * Request timed out.
10 * * * Request timed out.
11 191 ms 192 ms 191 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 194 ms 195 ms 195 ms 132.185.255.165
13 200 ms 201 ms 201 ms fmt-vip132.cwwtf.bbc.co.uk [212.58.246.103]

Trace complete.
 
Ranger

Local ping seems fine , however international ping is still very high , with low speed here in Cape Town

Local speed :http://www.speedtest.net/my-result/3231449882
International speed :http://www.speedtest.net/my-result/3231461328

C:\Users\cdp>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.91]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms home.gateway [192.168.1.254]
2 8 ms 8 ms 8 ms ti-224-248-01.telkomadsl.co.za [105.224.248.1]
3 10 ms 11 ms 10 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 11 ms 10 ms 10 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 10 ms 10 ms 11 ms 165.165.214.213
6 154 ms 155 ms 154 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 154 ms 156 ms 154 ms ldn-b5-link.telia.net [62.115.35.89]
8 154 ms 154 ms 154 ms atos-ic-151907-ldn-b5.c.telia.net [80.239.132.14
2]
9 * * * Request timed out.
10 * * * Request timed out.
11 179 ms 170 ms 170 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 176 ms 176 ms 176 ms 132.185.255.165
13 172 ms 172 ms 172 ms bbc-vip012.cwwtf.bbc.co.uk [212.58.246.91]

Trace complete.
 
Much better for me as well. Streaming 1080p at the moment...

Did a speedtest with mybroadband but the results were bogus.
 
<a href="http://www.speedtest.net/my-result/3231491698"><img src="http://www.speedtest.net/result/3231491698.png" /></a>
 
Updating league of legends on my 4mb line. (Http only, peer to peer disabled) - Getting 56kb/s on Telkom, 400kb/s on Vox. errr :erm:
 
We believe most problems should be fixed as of around 17h30. If you're still getting very slow access, please provide:
-traceroute to the server
-speedtests (local and international on speedtest.mybroadband.co.za are fine)

And if my S4 doesn't want to connect too my wireless, because " your internet is too slow"?

Edit:

2457443330.png
4Mbps

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Jupiter>cd
C:\Users\Jupiter

C:\Users\Jupiter>cd\

C:\>tracert capetown.spdtst.saix.net

Tracing route to wbs-ip-dlr-1-1.telkom-ipnet.co.za [196.25.37.14]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 8 ms 8 ms ti-224-140-01.telkomadsl.co.za [105.224.140.1]
3 27 ms 27 ms 26 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 33 ms 33 ms 34 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 33 ms 33 ms 33 ms 165.165.214.213
6 26 ms 26 ms 27 ms 196.43.52.62
7 34 ms 35 ms 34 ms wbs-ip-cat-1-fwsm-speedtest.telkom-ipnet.co.za [
196.25.37.2]
8 34 ms 33 ms 33 ms wbs-ip-dlr-1-1.telkom-ipnet.co.za [196.25.37.14]


Trace complete.

C:\>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.94]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 8 ms 8 ms ti-224-140-01.telkomadsl.co.za [105.224.140.1]
3 28 ms 27 ms 27 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 42 ms 33 ms 35 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 34 ms 34 ms 34 ms 165.165.214.213
6 311 ms 215 ms 170 ms lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.
43.9.46]

7 210 ms 208 ms 208 ms ldn-b5-link.telia.net [62.115.35.89]
8 220 ms 254 ms 219 ms atos-ic-151907-ldn-b5.c.telia.net [80.239.132.14
2]
9 * * * Request timed out.
10 * * * Request timed out.
11 209 ms 198 ms 199 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 190 ms 189 ms 189 ms 132.185.255.165
13 193 ms 193 ms 193 ms bbc-vip015.cwwtf.bbc.co.uk [212.58.246.94]

Trace complete.
 
Last edited:
Yeah, sorry Ranger... Apart from a small window earlier international is still rubbish. Can't even load basic Instagram vids without it buffering for long periods.

Seems a new fix is in order.
 
And if my S4 doesn't want to connect too my wireless, because " your internet is too slow"?

Does it say "too slow", or "unstable"? I've been getting "Your wifi connection is unstable" since the update to 4.3, on all wifi networks I use.. Of course, no other devices have problems, except on one network where the S4 seems to make the AP fall over (also only since 4.3).

Thanks for the results.
 


2MB line, getting mixed results, the one minute high ping the next so so high, same with downloads.
 
Pings seem better but http downloads are horrid, going at about 5-10 kb/s.
 
Does it say "too slow", or "unstable"? I've been getting "Your wifi connection is unstable" since the update to 4.3, on all wifi networks I use.. Of course, no other devices have problems, except on one network where the S4 seems to make the AP fall over (also only since 4.3).

Thanks for the results.

It gave both actually, but the "too slow" was the last one.

It settled after about 5 minutes.
 
Does it say "too slow", or "unstable"? I've been getting "Your wifi connection is unstable" since the update to 4.3, on all wifi networks I use.. Of course, no other devices have problems, except on one network where the S4 seems to make the AP fall over (also only since 4.3).

Thanks for the results.
I get the "unstable" message on my S4 as well after 4.3. Buggy Samsung crap, as usual.
 
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