Telkom Internet Uncapped User Feedback.

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There is still an issue yes? Tracert results below:

Tracing route to www.saix.net [196.25.1.204] over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.1.1.1
2 11 ms 12 ms 11 ms ti-224-108-01.telkomadsl.co.za [105.224.108.1]
3 15 ms 14 ms 14 ms ti-228-0-06.telkomadsl.co.za [105.228.0.6]
4 14 ms 14 ms 13 ms ti-228-0-13.telkomadsl.co.za [105.228.0.13]
5 15 ms 16 ms 15 ms rndf-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.41]
6 35 ms 36 ms 36 ms wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.22]
7 * * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.22] reports: Destination net unreachable.

Trace complete.

Tracing route to www.bbc.net.uk [212.58.246.92] over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.1.1.1
2 12 ms 12 ms 11 ms ti-224-108-01.telkomadsl.co.za [105.224.108.1]
3 15 ms 14 ms 14 ms ti-228-0-06.telkomadsl.co.za [105.228.0.6]
4 14 ms 13 ms 15 ms ti-228-0-13.telkomadsl.co.za [105.228.0.13]
5 14 ms 14 ms 14 ms 165.165.216.217
6 183 ms 182 ms 182 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.43.9.58]
7 181 ms 182 ms 182 ms ldn-b5-link.telia.net [62.115.35.89]
8 182 ms 201 ms 202 ms atos-ic-151907-ldn-b5.c.telia.net [80.239.132.142]
9 * * * Request timed out.
10 * * * Request timed out.
11 196 ms 196 ms 196 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 209 ms 202 ms 202 ms 132.185.255.165
13 198 ms 199 ms 198 ms bbc-vip013.cwwtf.bbc.co.uk [212.58.246.92]

Trace complete.
 
ranger said:
What region? If you aren't sure, please check a traceroute. We are most concerned about our Cape Town site (105.226.0.* on hops 2 and 3 or 3 and 4).

Netflix was tested and seemed quite good via our Gauteng site.
Click to expand...

Same here with netflix, streaming at 240p with buffer here and there. 2 meg line... Struggling to make faces on TV so bad is the quality...

Tested both Afrihost and vox, quality for netflix via my Telkom line is a joke. Vox was exceptional followed closely by Afrihost
 
ranger said:
Wrong. The true test is from 20h00 to 23h00, and we passed that in Gauteng, and might need to write the ''her" for Cape Town.
Click to expand...

Interesting, whats the deal with this time period? Everything has been running much better today but ive noticed speeds did drop around 8.30pm, running at about 1/3 my line speed atm.
 
Unhappy438 said:
Interesting, whats the deal with this time period? Everything has been running much better today but ive noticed speeds did drop around 8.30pm, running at about 1/3 my line speed atm.
Click to expand...

It is entertainment time, lots of people watching youtube, and some watching netflix.
 
ranger said:
It is entertainment time, lots of people watching youtube, and some watching netflix.
Click to expand...

Oh ok, this is only my second month with Telkom. Previous isps peak period was 8-5, interesting to know that Telkom also have the 20-23 time frame. Thanks for the reply
 
Cape town here... 10MB uncapped

Youtube: useless. Can't stream. buffers every 2 seconds.
Netflix: useless. (Unotelly)
Local browsing: usable, but slow.
International browsing: extremely slow.
International HTTP downloads (www.amd.com - graphics drivers): 4.8KB/s
NNTP Traffic: 72KB/s to news.saix.net
Torrents: completely dead

This is the second week this has been like this.

Tracing route to www.bbc.co.uk [109.123.82.184]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 10.0.1.1
2 18 ms 10 ms 11 ms ti-224-220-01.telkomadsl.co.za [105.224.220.1]
3 10 ms 9 ms 9 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 11 ms 14 ms 9 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 23 ms 10 ms 10 ms 165.165.214.213
6 158 ms 153 ms 153 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 155 ms 155 ms 156 ms linx-224.as13213.net [195.66.224.19]
8 153 ms 155 ms 156 ms 83.170.70.234
9 153 ms 154 ms 154 ms dc5.as13213.net [83.170.70.138]
10 155 ms 154 ms 154 ms vps-db1.sysnic.com [109.123.82.184]

Trace complete.

Tracing route to www.arstechnica.com [50.31.151.33]
over a maximum of 30 hops:

1 2 ms 3 ms 1 ms 10.0.1.1
2 30 ms 84 ms 11 ms ti-224-220-01.telkomadsl.co.za [105.224.220.1]
3 28 ms 31 ms 10 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 11 ms 10 ms 19 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 9 ms 9 ms 10 ms 165.165.214.213
6 215 ms 187 ms 237 ms fra-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.
43.9.102]
7 185 ms 177 ms 175 ms 63-218-233-13.static.pccwglobal.net [63.218.233.
13]
8 * * * Request timed out.
9 188 ms 188 ms 189 ms xe-1-3-0.cr1.cdg1.fr.nlayer.net [69.22.142.10]
10 275 ms 255 ms 258 ms xe-2-3-0.cr1.nyc2.us.nlayer.net [69.22.142.178]

11 255 ms 255 ms 273 ms ae1-60g.cr1.ewr1.us.nlayer.net [69.31.95.173]
12 274 ms 303 ms 288 ms xe-5-0-0.cr1.ord1.us.nlayer.net [69.22.142.74]
13 276 ms 276 ms 276 ms ae0-60g.cr2.ord1.us.nlayer.net [69.31.111.154]
14 274 ms 274 ms 278 ms as23352.ae6-102.cr2.ord1.us.nlayer.net [69.31.11
1.3]
15 277 ms 276 ms 276 ms ae12.cr2.ord6.us.scnet.net [204.93.204.83]
16 * 296 ms 301 ms 72.ae2.ar2.ord6.us.scnet.net [204.93.204.159]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * ^C

Speedtests are meaningless (let's prioritise traffic to the servers so it looks good), but here they are:

International:
Last Result:
Download Speed: 8023 kbps (1002.9 KB/sec transfer rate)
Upload Speed: 734 kbps (91.8 KB/sec transfer rate)
Latency: 235 ms
16/1/2014 21:09:11

Local (Cape Town):

Last Result:
Download Speed: 7850 kbps (981.3 KB/sec transfer rate)
Upload Speed: 842 kbps (105.3 KB/sec transfer rate)
Latency: 21 ms
16/1/2014 21:10:22

In no way do these speedtests reflect my internet experience in any way, shape or form (see the driver download speed above).

And, as others have reported, use another account, BAM, internet bliss.

And, yes, Electric, I know yours is fine.

Edit: Used 68GB so far this month. Average of 4.2GB per day (so it seems that my downloads scheduled between 12 and 6AM are pulling something).
 
Last edited:
When will this madness end!?!? 4mb uncapped

Capture.JPG


Tracing route to soft24.com [88.198.119.184]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 8 ms 7 ms 7 ms ti-224-176-01.telkomadsl.co.za [105.224.176.1]
3 23 ms 22 ms 22 ms ti-224-0-38.telkomadsl.co.za [105.224.0.38]
4 22 ms 22 ms 22 ms ti-228-0-13.telkomadsl.co.za [105.228.0.13]
5 21 ms 22 ms 21 ms 165.165.216.217
6 219 ms 219 ms 220 ms ams-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.43.9.82]
7 384 ms 427 ms 427 ms te2-5.ccr01.ams07.atlas.cogentco.com [149.6.60.69]
8 227 ms 228 ms 227 ms te0-7-0-35.ccr21.ams03.atlas.cogentco.com [154.54.74.174]
9 222 ms 222 ms 222 ms be2261.ccr21.fra03.atlas.cogentco.com [154.54.37.30]
10 227 ms 227 ms 227 ms be2228.ccr21.muc01.atlas.cogentco.com [154.54.38.50]
11 395 ms 407 ms 399 ms te1-4.ccr01.nue01.atlas.cogentco.com [130.117.49.70]
12 231 ms 232 ms 231 ms te0-0-1-0.nr21.b040138-0.nue01.atlas.cogentco.com[154.25.0.10]
13 243 ms 242 ms 242 ms xae0-174.nbg30.core-backbone.com [149.6.158.10]
14 233 ms 232 ms 233 ms core12.hetzner.de [213.239.245.25]
15 248 ms 247 ms 247 ms core21.hetzner.de [213.239.245.30]
16 248 ms 248 ms 248 ms juniper1.rz14.hetzner.de [213.239.245.86]
17 238 ms 239 ms 239 ms hos-tr2.ex3k10.rz14.hetzner.de [213.239.224.171]
18 248 ms 248 ms 247 ms static.88-198-119-184.clients.your-server.de [88.198.119.184]

Trace complete.
 
Last edited:
They are throttling downloads for a while now. Seem to average around 20-30KB/s.

If they could just come clean and say until when this will be and when does the throttling kick in.
How else will I know if this is a temporary thing or permanent.
 
ranger said:
Traceroute?
Click to expand...


To what I think is one of the Dota 2 local servers, but trust me in game it jumps around between 60ms and 450ms. Seemed worst between 7pm and 9pm. My Afrihost account stable 49ms - no problem.


C:\Users\Warren>tracert cpt-1.valve.net

Tracing route to cpt-1.valve.net [152.111.192.244]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 10 ms 10 ms 11 ms ti-224-20-01.telkomadsl.co.za [105.224.20.1]
3 24 ms 23 ms 24 ms ti-224-0-50.telkomadsl.co.za [105.224.0.50]
4 22 ms 21 ms 22 ms ti-224-0-13.telkomadsl.co.za [105.224.0.13]
5 24 ms 24 ms 26 ms rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.37]
6 24 ms 24 ms 24 ms rrba-ip-lir-1-gig-3-0-0.telkom-ipnet.co.za [196.
43.11.134]
7 24 ms 24 ms 24 ms 196.43.25.138
8 29 ms 28 ms 30 ms gigabitethernet1-1-2.vic-pr-1.mweb.co.za [197.80
.4.118]
9 70 ms 71 ms 69 ms 197-80-7-34.jhb.mweb.co.za [197.80.7.34]
10 66 ms 73 ms 64 ms tengige0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

11 66 ms 65 ms 65 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
12 62 ms 61 ms 62 ms 196.28.178.66
13 56 ms 57 ms 57 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]

14 58 ms 56 ms 56 ms 152.111.192.244

Trace complete.
 
Last edited:
GT6 race event on PS3 tonight was a total shambles. Guys could not see eaach other on track. Struggled to get into lobbies. I was the race host and got disconnected twice.
I can not say for sure Telkom is to blame, but the other GT6 lobbies seemed to do okay.
A lot of time and preperation goes into events and for it to be ruined by connection issues is such a let down.
 
2460435446.png

Code: 
kde-wallpapers-4.12.1-1-any                                                                           10.5 MiB  10.8K/s 01:59:40 [#########---------------------------------------------------------------------]
Thought I would chip in since it has been like this for a while.

Code: 
$ traceroute bbc.co.uk
traceroute to bbc.co.uk (212.58.244.20), 30 hops max, 60 byte packets
 1  192.168.0.1 (192.168.0.1)  0.624 ms  0.624 ms  0.622 ms
 2  ti-224-156-01.telkomadsl.co.za (105.224.156.1)  17.257 ms  17.266 ms  17.265 ms
 3  ti-228-0-06.telkomadsl.co.za (105.228.0.6)  23.285 ms  23.290 ms  23.292 ms
 4  ti-228-0-13.telkomadsl.co.za (105.228.0.13)  23.660 ms  24.095 ms  29.292 ms
 5  165.165.216.217 (165.165.216.217)  29.294 ms rndf-ip-hsll-1-wan.telkom-ipnet.co.za (196.25.39.41)  29.571 ms  29.573 ms
 6  lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za (196.43.9.46)  198.525 ms  185.311 ms  185.307 ms
 7  ldn-b5-link.telia.net (62.115.35.89)  200.346 ms  197.676 ms  198.172 ms
 8  atos-ic-151907-ldn-b5.c.telia.net (80.239.132.142)  209.082 ms  206.161 ms  207.909 ms
 9  * * *
10  ae0.er01.telhc.bbc.co.uk (132.185.254.109)  199.451 ms  200.643 ms  201.615 ms
Code: 
$ ping -c5 bbc.co.uk
PING bbc.co.uk (212.58.246.103) 56(84) bytes of data.
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=1 ttl=52 time=200 ms
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=2 ttl=52 time=199 ms
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=3 ttl=52 time=200 ms
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=4 ttl=52 time=200 ms
64 bytes from fmt-vip132.cwwtf.bbc.co.uk (212.58.246.103): icmp_seq=5 ttl=52 time=201 ms

--- bbc.co.uk ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4058ms
rtt min/avg/max/mdev = 199.951/200.314/201.218/0.672 ms
 
skimread said:
If they could just come clean and say until when this will be and when does the throttling kick in.
How else will I know if this is a temporary thing or permanent.
Click to expand...

ranger said:
I believe I said it was *caused* by a 3rd party.



I didn't say it was not ours (Telkom Internet's) to resolve.

We will resolve it. A decision on a course of action to resolve it was taken after discussions between us and technical resources on the Wholesale side, following some investigations on both sides.

Unfortunately, this course if action will take some time (2-3 days) to run its course. There may be one or two things we can do to mitigate a bit more until the processes have been completed.
Click to expand...

.
 
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