Telkom Internet Uncapped User Feedback.

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ranger said:
What region? If you aren't sure, please check a traceroute. We are most concerned about our Cape Town site (105.226.0.* on hops 2 and 3 or 3 and 4).

Netflix was tested and seemed quite good via our Gauteng site.
Click to expand...

Ranger see below the trace, it looks like the following hops (105.226.0.6 & 105.226.0.13)

C:\Users\Will>tracert netflix.com

Tracing route to netflix.com [69.53.236.17]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 11 ms 11 ms 11 ms ti-224-180-01.telkomadsl.co.za [105.224.180.1]
3 12 ms 12 ms 12 ms ti-226-0-06.telkomadsl.co.za [105.226.0.6]
4 12 ms 13 ms 12 ms ti-226-0-13.telkomadsl.co.za [105.226.0.13]
5 11 ms 11 ms 12 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
6 219 ms 219 ms 219 ms ams-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.43.9.90]
7 376 ms 196 ms 186 ms te2-5.ccr01.ams07.atlas.cogentco.com [149.6.60.69]
8 187 ms 187 ms 187 ms te0-7-0-32.mpd22.ams03.atlas.cogentco.com [130.117.3.237]
9 194 ms 191 ms 191 ms be2185.ccr22.lpl01.atlas.cogentco.com [154.54.37.106]
10 261 ms 261 ms 262 ms be2385.ccr22.ymq02.atlas.cogentco.com [154.54.44.141]
11 267 ms 269 ms 268 ms be2093.ccr22.yyz02.atlas.cogentco.com [154.54.44.105]
12 282 ms 282 ms 302 ms be2080.ccr22.ord01.atlas.cogentco.com [154.54.42.5]
13 293 ms 292 ms 292 ms be2157.ccr22.mci01.atlas.cogentco.com [154.54.6.117]
14 331 ms 330 ms 330 ms be2133.ccr22.sfo01.atlas.cogentco.com [154.54.30.65]
15 332 ms 345 ms 332 ms be2016.ccr21.sjc04.atlas.cogentco.com [154.54.0.178]
16 332 ms 332 ms 333 ms 206.111.12.197.ptr.us.xo.net [206.111.12.197]
17 342 ms 334 ms 335 ms 207.88.13.233.ptr.us.xo.net [207.88.13.233]
18 * 333 ms 334 ms 207.88.14.226.ptr.us.xo.net [207.88.14.226]
19 333 ms 331 ms 331 ms 216.156.84.6.ptr.us.xo.net [216.156.84.6]
20 333 ms 332 ms 332 ms xe-2-2-0-955.jnrt-edge02.prod1.netflix.com [69.53.225.30]
21 336 ms 339 ms 335 ms te1-8.csrt-agg02.prod1.netflix.com [69.53.225.10]
22 334 ms 334 ms 333 ms www.trynetflix.com [69.53.236.17]

Trace complete.
 
I don't why people are still complaining and putting up there speed test results when we all know there are problems, Ranger has said they are working on the problem, Should you not wait until they say the issues have been resolved then only can you go on about how slow your speed is? Just asking.
 
quickly tested Netflix this morning and all looked back to normal - let's hope it stays that way this weekend
 
Deanoblado said:
I don't why people are still complaining and putting up there speed test results when we all know there are problems, Ranger has said they are working on the problem, Should you not wait until they say the issues have been resolved then only can you go on about how slow your speed is? Just asking.
Click to expand...

They have also said its been resolved... then its not, rinse repeat.
 
Deanoblado said:
I don't why people are still complaining and putting up there speed test results when we all know there are problems, Ranger has said they are working on the problem, Should you not wait until they say the issues have been resolved then only can you go on about how slow your speed is? Just asking.
Click to expand...
Because if no one complains their is no pressure to fix it. Also it is not like Telkom SA is keeping anyone in the loop about ETA of fix etc.:erm:
 
Deanoblado said:
I don't why people are still complaining and putting up there speed test results when we all know there are problems, Ranger has said they are working on the problem, Should you not wait until they say the issues have been resolved then only can you go on about how slow your speed is? Just asking.
Click to expand...

Meanwhile on our 4meg line this morning...
2460996422.png
 
Chris_SA said:
quickly tested Netflix this morning and all looked back to normal - let's hope it stays that way this weekend
Click to expand...

Netflix is connecting, but the speed is very poor and unstable, resolution jumps between 240p and 384p which I am not used to, usually got 720p all the time with my 4mb uncapped line, starting to get very frustrating and annoying, when ever will this be fixed!!! It's now precisely a week for me with this poor service and to think that you have to pay your hard earned money for it!!!
 
Mines been poor since about the 6th I think. I can stream things fine off primewire or whatever but 200ms+ ping means that Fifa14 is a no go and 4od/iplayer on xbox is definitely off limits.
 
Misfit13 said:
Mines been poor since about the 6th I think. I can stream things fine off primewire or whatever but 200ms+ ping means that Fifa14 is a no go and 4od/iplayer on xbox is definitely off limits.
Click to expand...

Mine started about the same time as yours. Symptoms started about the 5th for me... Even asked in this thread if Telkom was limiting iTunes HD traffic.
 
Awful quiet in here. Does this mean that the problems have been resolved? I'm not home to test.
 
Mine is still ****ed. I am actually very pissed off right now. TI should allow me to cancel my account without any notice.
 
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Just called in to 10210 to see how my fault is doing that I logged. Apparently it was closed the same day I logged it (about 2 weeks ago)!?!? What the actual ****!?
 
Maybe we can contact John Maytham from Radio 567 Cape Talk, he normally contacts the service providers when people complaint about poor services!!! And he usually get some answers out of them!!!
 
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