Telkom is hurting

Could not have happened to a better company ! I dont think I ever wished for a company to fail as much as I do for Telkom. Sad but true
 
2.5%.... huge... low standards for huge. I'm sure the wifey/gf uses that term loosely eh mybb
 
I was warming up to them at a stage, as when I did have an issue on my landline or ADSL they were very fast to fix it and issues were few and far between. However, the cancellation process shenanigans have turned me off them completely again. Holding people ransom via a cancellation process and blacklisting them is extortion. If I did that in a business practice I would go to jail, yet Telkom gets away with it daily. I hope people learn from the articles and exposure that have recently been published here and never sign up with them in the first place.

The last connection I have to Telkom is my landline and I am thinking in Dec I will switch to a cheaper VOIP service and face down the cancellation nightmare. I want to be done with them and never have to deal with Telkom again. Also, naked ADSL should be possible Telkom. When you had the monopoly we had no choice but to accept crap like that. Now, we have options. If you don't realize that and change you will be the ones left naked shortly.
 
werny said:
Okay MyBB, we get it, please stop publishing the same article with exactly the same content, we all know Telkom is losing subscribers, lets move on now.... Thanks.
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+1. They're luck it took this long.
 
Such a shame that Telkom is going to be in dire straits sometime soon. They are such an efficient, friendly and helpful SOE... They can all go to hell as far as I'm concerned.
 
system32 said:
Telkom Fixed Broadband Subscribers
Sep-17 999,311
Sep-18 974,181
Decline 25,130
x Line Rental + ADSL Enablement + Data
estimated loss of revenue R15m per month.

Telkom Fixed Lines
Sep-17 2,840,000
Sep-18 2,566,000
Decline 274,000
x R200 per month line rental
estimated loss of revenue R54.8m per month.

See, not so bad... /s
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Nou Quote their other businesses. Everyone, including telkom knows that copper is dying.
 
Jamie McKane said:
Telkom is hurting

Telkom has released its interim financial results for the six months ended 30 September 2018, which shows a big loss in fixed broadband subscribers.

Telkom’s fixed broadband subscribers declined from 999,311 in September 2017 to 974,181 in September 2018 – a year-on-year decline of 2.5%.
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Their prices are ridiculous, who on earth will go for Telkom FTTH while independent ISPs offer better deals? Telkom charges a line rental for wireless products such as FLLA service, who on earth will rent a sim card for R300 a month?
 
InfidelGastro said:
Such a shame that Telkom is going to be in dire straits sometime soon. They are such an efficient, friendly and helpful SOE... They can all go to hell as far as I'm concerned.
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I'm actually quite happy with Telkom Mobile. My average spend is down 80% per month compared with my former SP. As far as fixed line connectivity my 200mb/s openserve fibre allows me to run simultaneous ISPs for convenience. Historically they weren't the greatest but of late cannot complain and have never had a hiccup with the fibre at all.
 
zingisa1 said:
Their prices are ridiculous, who on earth will go for Telkom FTTH while independent ISPs offer better deals? Telkom charges a line rental for wireless products such as FLLA service, who on earth will rent a sim card for R300 a month?
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Not all fibre ISPs are created equal as most are finding out over time especially when most are peering at NAP to benefit from the content providers located there and have little else international bandwidth etc.
 
Their transition to Mobile certainly saves a lot of potential pain.
 
Cancelled my ADSL moons ago but still getting billed.
Decided to pay a little less because my landline is still active
Recently I received an automated message about the account being in arrears and action being taken yada yada.

I immediately proceeded to cancel my landline as well.

I hope these unethical scumbags die a slow and painful death.

They don't deserve to be in business.
 
From having a monopoly that seemed untouchable.
They didn't innovate and listen .
FTTH is killing them slowly .
And the lack of any will to cancel customer lines when requested signals a death spiral.
RIP.
 
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system32 said:
Telkom Fixed Broadband Subscribers
Sep-17 999,311
Sep-18 974,181
Decline 25,130
x Line Rental + ADSL Enablement + Data
estimated loss of revenue R15m per month.

Telkom Fixed Lines
Sep-17 2,840,000
Sep-18 2,566,000
Decline 274,000
x R200 per month line rental
estimated loss of revenue R54.8m per month.

See, not so bad... /s
Click to expand...
Might have been a joke but it's actually not so bad if you count the yearly increases. Why would they want to service double the lines at half the price?
 
If you loose 2700 fixed line subscribers in one year and lets have an average of R500 per month.
You get 2700 X 500 X 12 = R16 200 000
I think that this has the potential to be massive!
 
After 2 years of not having a landline due to cable theft, we are still getting invoices. Trying to cancel is a nightmare. We were told we were getting handheld phones, but never happened. Customer service is useless. They are taught a few standard lines to use for everything and anything , if it is relevant to your query or not is not important. And then they wonder why they are "hurting".....
 
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