Telkom killing old landlines - How it affects call centres

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Jamie McKane

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Telkom killing old landlines - How it affects call centres

Telkom is decommissioning its old telephone network and migrating clients away from services that run over copper cables.

Shutting down Telkom’s copper network has far-reaching consequences - it is not only landline phones and ADSL that will be affected, but also traditional fax machines, some alarm systems, and speed point machines.
 
Is there a way to check which network a number is on?
 
That is one way to finally get rid of the ancient fax that should never have been used after the 20th century ended.
 
Port your number to a VOIP provider
Join the 21st century and ditch your fax machine
Get a radio transmitter for your alarm system
 
PRIs/E1 equipment is expensive compared to SIP. I can understand that those who have the TDM-based equipment want to sweat the assets but there comes a point where you have to move on
 
supersunbird said:
So get something that can be jammed? :unsure:
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There is much more chance of your phone line being cut by burglars than them jamming the radio signal from your alarm system. If you're really worried about them jamming the radio signal then an alternative is to find a monitoring company that uses IP reporting and connect your alarm system to an LTE or 3G router.
 
What about copper point to point links, eg dedicated leased lines?
 
Sinbad said:
What about copper point to point links, eg dedicated leased lines?
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There can't be that many customers left who are still using analogue and digital leased lines. I'm sure Telkom will advise them to move over to VPNs running over fibre or LTE.
 
deweyzeph said:
There can't be that many customers left who are still using analogue and digital leased lines. I'm sure Telkom will advise them to move over to VPNs running over fibre or LTE.
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You'd be surprised... I can think of several business critical links we have with third party, running over diginet. There's no fkn way we will run these over LTE.
It will need to be point to point fibre, for latency reasons. Think, for example, high frequency machine trading...?
 
Sinbad said:
You'd be surprised... I can think of several business critical links we have with third party, running over diginet. There's no fkn way we will run these over LTE.
It will need to be point to point fibre, for latency reasons. Think, for example, high frequency machine trading...?
Click to expand...

I think telkom announced in 2016 that they will stop selling diginet services due to equipment eol and will be migrating clients to services like metro ethernet etc. No idea how far they got with that.
 
deweyzeph said:
There is much more chance of your phone line being cut by burglars than them jamming the radio signal from your alarm system. If you're really worried about them jamming the radio signal then an alternative is to find a monitoring company that uses IP reporting and connect your alarm system to an LTE or 3G router.
Click to expand...

Driving around with ladders and going into the back yard to cut it? They use jammers for cell signals used in vehicle trackers, it is known.
 
There's no solution for a business which has 3 landline points.. Or currently using a 3 or 4 handset cordless phones.. What do we then do? Can you transfer calls on a VoIP solution? Does anyone know
 
So big companies that have PRI's or BRI's for their PABX systems are just going to get cut off? What will replace it?
 
Lupus said:
So big companies that have PRI's or BRI's for their PABX systems are just going to get cut off? What will replace it?
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Voip and fiber? I'm surprised there are still big or even medium companies still using copper lines. There's absolutely nothing they do better than voip. It's very easy to get fttb; the internet providers will trench many km to connect a big business (they even trenched 7km+ to connect my 30-person business).

For data comms, pretty much every ancient protocol that relies on copper is virtualizable on to fiber.
 
mayurh said:
There's no solution for a business which has 3 landline points.. Or currently using a 3 or 4 handset cordless phones.. What do we then do? Can you transfer calls on a VoIP solution? Does anyone know
Click to expand...

You can get POTS (landline) to voip converters. But it's usually better to just lay an ethernet cable and go pure VoIP - one less thing to go wrong.

Yes you can transfer calls on a VoIP solution. You'd have to be with a very backwards VoIP provider if they couldn't give you this facility.
 
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