Telkom Live Chat

[Nithan15]

Has anyone ever been able to get through to someone on that ?

 

[NorthPole]

When I tried the Fixed technical team, never waited more than 3 min. Mobile once took about a minute...

 

[Nithan15]

Wow that's strange, I have tried recently and nothing it disconnects after awhile. Maybe its too early for them

 

[vavyn]

I have major issues with live chat with browser. Tried Edge, Opera, Chrome, firefox. Mobile seems the be the best option for me.

 

[BradleyKZN]

There billing seems to take quite a while. The rest always go through quite quickly normally

 

[EasyUp Web Hosting]

Tried using it, never got an agent.

 

[werfie]

Yeah, I have used it a lot, have had to wait anything between 2 minutes to 45 minutes for a rep.

 

[Hemps]

Used it on many occasions to get things sorted out.

 

[DaveHammond]

Managed to get through this morning first time could not complete my message before being cut off because my response took too long. Seccond time had message on clipboard and pasted. Operator could not see initial message. Re pasted. Answered all security questions. My response to the faulty line number took too long. Again I was cut off. This is not service it is client time wasting.

 

[Diesal]

Just got them to send my account to me, only time I have issues with them is when the issue is technical, they don't understand...

 

[namzsteve]

Used it a few times, until one day an agent didn't join the chat.